Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Kiaya Riley

Core
Houston,TX
1
Certification
10
years of professional experience

Results-driven marketing associate with expertise in digital marketing, campaign management, and analytics. Proven ability to drive consumer awareness and track campaign metrics, contributing to successful brand initiatives.

Work History

Marketing Associate

4 Months
Core | 04.2026 - Current
  • Conducted in-person interactions and promotional outreach in physical retail and event spaces to drive consumer awareness and participation.
  • Collaborated with cross-functional teams to create and launch effective direct marketing and promotional campaigns.
  • Collected consumer behavior data to support marketing initiatives. Tracked campaign metrics, including conversion rates, to assess effectiveness. Compiled performance reports to inform decision-making.
  • Assisted in establishing customer relationships to foster brand loyalty. Provided product information to support customer understanding. Supported initiatives aimed at acquiring and retaining customers.

Kitchen Manager

8 Months
Pluckers | 08.2025 - 04.2026
  • Managed kitchen operations to ensure efficient food preparation and service delivery.
  • Oversaw inventory management, ensuring timely stock replenishment and waste reduction.
  • Trained staff on food safety standards and best kitchen practices.
  • Implemented daily cleaning schedules to maintain kitchen hygiene and compliance with health regulations.
  • Managed approx. 10-15 employees at a time a shift.

Line Cook

2 Years 8 Months
The Cheesecake Factory | 11.2021 - 07.2024
  • Prepared high-quality dishes according to standard recipes and presentation guidelines.
  • Collaborated with team members to ensure timely service during peak hours.
  • Assisted in training new kitchen staff on food preparation and safety protocols.
  • Maintained cleanliness and organization of workstations to comply with health regulations.

Hub Supervisor

4 Years 7 Months
UPS | 11.2016 - 06.2021
  • Managed workflow efficiency by coordinating package sorting and distribution processes.
  • Implemented process improvements that enhanced productivity and reduced errors in package handling.
  • Oversaw daily operations, ensuring compliance with safety regulations and operational standards.
  • Trained and mentored new employees on best practices and operational procedures.
  • Managed approx. 40-50 employees per shift.

Education

Associate of Science - Business Administration And Management

Houston Community College | Houston, TX | 07-2026
  • Dean's List Fall 2024, Spring 2026
  • Honor Roll Spring 2026
  • 3.7 GPA

BBA - Marketing

Prairie View A&M University | Prairie View, TX | 05-2030

Skills

Digital marketing
Social media marketing
Campaign execution
Campaign execution
Market analysis
Direct marketing
Campaign planning
Google analytics
Customer engagement
Time management
Branding

Certification

SEO Certification — HubSpot (5/4/2026-6/3/2027) Learned keyword research, on-page SEO, technical SEO, and link-building strategies. Applied SEO principles to optimize website content and improve search visibility. Familiar with tools like Google Search Console and keyword planning platforms

Timeline

Marketing Associate

Core
04.2026 - CurrentRead More

Kitchen Manager

Pluckers
08.2025 - 04.2026Read More

Line Cook

The Cheesecake Factory
11.2021 - 07.2024Read More

Hub Supervisor

UPS
11.2016 - 06.2021Read More

Prairie View A&M University

BBA from Marketing
Read More

Houston Community College

Associate of Science from Business Administration And Management
Read More
Kiaya Riley