Kiaya Scott
San Antonio,Texas
Summary
Motivated recent college graduate with experience in healthcare, medical terminology, biological science, and laboratory science. Detail-oriented and able to learn new concepts quickly.
Overview
3
3
years of professional experience
Work History
Health Unit Coordinator
UMC Hospital
Lubbock, Texas
03.2022 - Current
- Assisted with scheduling appointments for patients and doctors.
- Performed clerical tasks such as typing letters, memos, and reports as requested by management.
- Provided administrative support to nursing staff as needed.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Communicated with patients with compassion while keeping medical information private.
- Assisted with orienting new employees to departmental procedures.
- Organized patient records, charts, and other documents in an orderly manner.
- Updated patient information in electronic systems according to established policies and procedures.
- Received requests for medical records from outside agencies or individuals.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Greeted visitors and directed them to the proper area of the office.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Maintained records management system to process personnel information and produce reports.
- Coordinated communication between various departments within the facility regarding patient care needs.
Fulfillment Clerk
Academy Sports Outdoors
Lubbock, TX
11.2020 - 12.2021
- Followed proper packaging requirements depending on order size and type.
- Informed upper management or department heads of items loaded or problems encountered.
- Organized boxes or bags and palletized orders based on carrier method.
- Verified items correctly matched to sales check for packing and shipment.
- Assisted customers with order inquiries and returns processing.
- Located merchandise from shelves and storage areas to fill orders.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes, or pallets.
- Packed merchandise for delivery and moved items to delivery area.
- Checked loaded materials compared to work orders for correctness.
- Accepted, processed and quickly filled orders.
- Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
- Maintained database of incoming, outgoing, and returned merchandise.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Evaluated merchandise condition and accounted for items in system.
- Monitored daily orders and processed shipments in a timely manner.
- Filled orders according to defined standards using standard picking system.
Education
Bachelor of Science - Biology
Texas Tech University
Lubbock, TX05-2023
Skills
- Paperwork Processing
- Records Management
- Patient Registration
- Critical Thinking
- Employee Training Program
- Supply Restocking
Affiliations
- Weightlifter
- Dog mom
- Health nut
Accomplishments
- Employee of the month as a health unit coordinator (2x)
- Employee of the year as a health unit coordinator
Languages
English
Native/ Bilingual
Volunteer
- South Plains Food bank
- UMC Transporter
Educational Experience
- I am a recent college graduate with a bachelor of science in biology. I have taken numerous chemistry and organic chemistry classes which include mandatory laboratory classes. I have experience in laboratory sciences as well as biological sciences. I am a quick learner and can adapt to many different working environments due to my experience in the hospital and college coursework. I have shadowed a physician assistant that specializes in neurosurgery. I am adept to intense work loads due to my experience in taking rigorous courses while maintaining a part-time job. My future goal is to become a physician assistant, but I am currently trying to expand my options and gain skills in order to lead me in the direction that is right for me.
References
References available upon request.
Timeline
Health Unit Coordinator
UMC Hospital
03.2022 - Current
Fulfillment Clerk
Academy Sports Outdoors
11.2020 - 12.2021
Bachelor of Science - Biology
Texas Tech University