Kibreab Kidanu
Orlando,FL
Summary
Skilled Technical Assistant with comprehensive knowledge in troubleshooting technical issues, providing IT support, and managing databases. Strengths include problem-solving skills, adeptness in various software applications and platforms, as well as strong project management capabilities. Proven history of enhancing system performance, implementing technology solutions that streamline operations and increase efficiency. Smart student studying in academic discipline and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical Assistant
Amazon
Orlando, FL
08.2019 - 09.2021
- Assisted in the installation of hardware and software components, such as printers, scanners, and other peripherals.
- Configured network settings for computers and connected them to the company's local area network.
- Provided technical support to users by troubleshooting hardware and software issues.
- Installed updated antivirus protection on each computer system.
- Maintained accurate records of all repairs performed on computers.
- Assisted in setting up new user accounts on the company's network server.
- Created backup plans for important files stored on corporate systems.
- Supported users with setting up email accounts and configuring their mail clients.
- Resolved conflicts between different versions of operating systems installed on corporate computers.
Education
Cyber Security
Valencia College
Orlando, FL05-2025
Skills
- Operating systems
- Computer maintenance
- Mechanical skills
- Technical diagnosis
- Network configuration
- Hardware maintenance
- Product ordering
- Meeting planning
Certification
- Network Support
- Network Administration
Languages
English
Professional
amharic
Full Professional
Tigringa
Native/ Bilingual
Timeline
Technical Assistant
Amazon
08.2019 - 09.2021
Cyber Security
Valencia College
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