Overview
Work History
Timeline
Generic
Kiby Willingham

Kiby Willingham

Houston

Overview

20
20
years of professional experience

Work History

MedicalCollections/Customer Service

Patient Financial Services Group
02.2021 - Current
  • Handling over 200 medical and hospital accounts through Simon

(computer program)

  • Negotiating balances and settlements while being budget-goal sufficient
  • Utilizing Epic System updating Insurance for processing and payments
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Medical Collections Specialist

Parallon Healthcare
05.2011 - 10.2013
  • Processed medical claims efficiently to ensure timely reimbursement.
  • Communicated with patients and insurance companies to resolve billing inquiries.
  • Reviewed account discrepancies and coordinated resolutions with healthcare providers.
  • Analyzed patient accounts for accuracy and compliance with regulations.

Collections Representative

Penta Group Financial
08.2008 - 09.2012
  • Handling over 200 Commercial Accounts for Sprint/Nextel

(computer program)

  • Negotiating balances and settlements while being budget-goal sufficient

Collections Representative

LTD Financial
07.2005 - 04.2008
  • Handling over 200 Bank Credit Card delinquent Balances and Charge off accounts for Bank of America, Chase Bank,And WellsFargo

(computer program)

  • Negotiating balances and settlements while being budget-goal sufficient

Timeline

MedicalCollections/Customer Service

Patient Financial Services Group
02.2021 - Current

Medical Collections Specialist

Parallon Healthcare
05.2011 - 10.2013

Collections Representative

Penta Group Financial
08.2008 - 09.2012

Collections Representative

LTD Financial
07.2005 - 04.2008
Kiby Willingham