KIDANE GEBREMEDHEN

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.

• Operate tractor-trailers and haul trucks across 15 states, primarily transporting equipment.
• Plan travel routes in accordance with traffic and bulk cargo transportation laws and regulations.
• Ensure timely delivery of goods while preserving quality and integrity of freight.
• Inspect vehicle before and after trips, logging and reporting mechanical problems.
• Maintain accurate logbooks and comply with DOT regulations and HOS standards.
• Skilled in loading/unloading freight and securing cargo during transport.

Team driver

• Safeguarded valuable cargo from damage or theft by adhering to strict security protocols at all times during transport and delivery periods.
• Continuously updated knowledge of industry trends, regulations, and technologies to drive continuous improvement in team performance.
• Streamlined communication between team members using advanced technology, ensuring seamless handoffs during shift changes.
• Fostered a positive work environment by promoting teamwork, collaboration, and open communication among drivers.
• Collaborated with dispatchers to optimize load assignments based on driver availability, qualifications, and preferences.