Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

KIEADRYAN RICHARD

Crosby,Tx

Summary

To find employment in a prosperous company in which I can grow and continue to help the establishment thrive. Strong organizational, technical and analytical skills. Recognized for maintaining superior data accuracy while using independent judgment.

Overview

8
8
years of professional experience

Work History

Ramp Service Agent

United Airlines
Houston, TX
05.2022 - 04.2024
  • Checked aircraft documents and ensured proper paperwork was completed prior to departure.
  • Followed safety procedures while operating ground service equipment such as tugs, belt loaders, container loaders.
  • Monitored the arrival of flights and coordinated activities with ground personnel to ensure efficient turnaround times.
  • Coordinated with other ramp agents regarding workloads and assisted as needed.
  • Updated daily logbook entries with information about flights serviced.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Loaded and unloaded baggage and freight from aircraft in a safe manner according to regulations.

Driver

Fedex
01.2019 - 03.2022
  • Tasked to load & organize delivery vehicles in the most time efficient ways possible & deliver packages of all sizes to their destinations
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Exhibit phenomenal customer service while delivering packages to customers in a timely manner, adhering to all traffic signs and road precautions
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Efficiently map out & adjust to routes locally given any circumstance.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.

Guest Service Representative

Extended Stay America Hotel - Willowbrook
01.2016 - 03.2019
  • In charge of daily flow of occupancy of the entire establishment while providing excellent customer service to guests throughout their stay
  • Build company revenue by inviting other employers to start a corporate account with our establishment, maintaining a healthy business relationship with Extended Stay America.
  • Maintained accurate records of all transactions within the hotel software system.
  • Documented guest suggestions and complaints to facilitate process improvements with leadership.

Education

Crosby High School
05.2012

Some College (No Degree) - Marketing/ Business

Stephen F Austin State University

Some College (No Degree) - Business

San Jacinto College District
Houston, TX

Skills

  • Meticulous attention to detail
  • File Management
  • Critical Thinker
  • Technical Support
  • Excellent communication skills
  • Resourceful & Very Time manageable
  • Data Entry
  • Spreadsheet Management
  • Customer Service-Oriented
  • Microsoft Excel certified

Affiliations

  • Former member of community service organization "Top Teens of America
  • Actively participates in Jackets for Homeless Yearly since 2011.
  • Volunteer at Boys & Girls clubs around the Houston Area.
  • March of Dimes 2008-2018

Timeline

Ramp Service Agent

United Airlines
05.2022 - 04.2024

Driver

Fedex
01.2019 - 03.2022

Guest Service Representative

Extended Stay America Hotel - Willowbrook
01.2016 - 03.2019

Crosby High School

Some College (No Degree) - Marketing/ Business

Stephen F Austin State University

Some College (No Degree) - Business

San Jacinto College District

Similar Profiles

CREATE PROFILE
KIEADRYAN RICHARD