Kieara Neal
Cincinnati,OH
Summary
Skilled Registered Medical Assistant with four years of experience in patient care and administrative support. Expertise in appointment scheduling, medical procedures, and electronic health record management. Focused on enhancing patient experiences and ensuring healthcare compliance. Excels in fast-paced environments, adapting swiftly to changing circumstances.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
The Christ Hospital Physicians
Mason, Ohio
08.2025 - Current
- Assisted physicians during examinations and procedures with precision.
- Conducted patient intake and collected medical histories efficiently.
- Administered vaccinations and medications following established protocols.
- Coordinated patient appointments to optimize clinician schedules and enhance patient flow.
- Maintained accurate electronic health records using practice management software.
- Provided clear explanations of treatment plans and medication instructions to empower patient understanding.
- Coordinated with healthcare team to ensure seamless patient care delivery.
- Maintained clinical records according to HIPAA regulations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits.
- Welcomed patients upon arrival and facilitated appointment scheduling for smooth operations.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Collected specimens for laboratory testing according to accepted standards.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Verified insurance coverage and processed payments from patients.
- Performed patient assessments, including vital signs and medical history documentation.
Hair Salon Assistant
Unique designs boutique
Cincinnati, Ohio
02.2024 - 08.2025
- Assisted stylists in preparing clients for hair services.
- Maintained cleanliness and organization of salon workstations and tools.
- Managed inventory by restocking supplies and products to ensure availability.
- Scheduled appointments and greeted clients upon arrival at the boutique.
- Provided exceptional customer service to enhance client experience.
- Supported stylists during various hair treatments and styling procedures.
- Utilized salon software for managing bookings and client records efficiently.
- Prepared color formulas as directed by stylists.
- Followed safety protocols while performing tasks in the salon.
Data Entry Clerk
fifth set marketing
Cincinnati, Ohio
03.2025 - 07.2025
- Entered and updated customer information accurately in the database.
- Reviewed documents for completeness and ensured data integrity.
- Organized and maintained files and records to ensure easy access and retrieval.
- Processed incoming data requests to support timely responses and maintain service standards.
- Monitored data entry workloads and prioritized tasks accordingly.
- Utilized software tools to streamline data retrieval and reduce search time.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information.
- Contacted customers via phone or email to address data inquiries.
Registered Medical Assistant
Cincinnati Children's Hospital
Cincinnati, Ohio
05.2017 - 06.2021
- Assisted physicians during examinations and procedures with precision.
- Conducted patient intake and collected comprehensive medical histories to support accurate assessments.
- Maintained accurate electronic health records to ensure up-to-date patient information for healthcare providers.
- Educated patients on treatment plans and medication instructions clearly.
- Educated patients about medications, procedures and physician's instructions.
- Relayed patient messages to physicians regarding concerns and condition updates to enhance communication and treatment continuity.
- Verified insurance coverage and processed payments from patients.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
Education
Associate of Science - Medical Assistant
Beckfield College
Springdale, OH04-2016
High School Diploma -
Finneytown High School
Cincinnati, OH06-2012
Skills
- Patient intake
- Electronic health records
- Vital signs measurement
- Medical terminology
- HIPAA compliance
- Appointment scheduling
- EKG administration
- First aid and CPR
- Regulatory compliance
- Patient education
- Software proficiency
- Problem solving
- Attention to detail
- Team collaboration
- Communication clarity
Certification
- CPR
- AMT
Timeline
Registered Medical Assistant
The Christ Hospital Physicians
08.2025 - Current
Data Entry Clerk
fifth set marketing
03.2025 - 07.2025
Hair Salon Assistant
Unique designs boutique
02.2024 - 08.2025
Registered Medical Assistant
Cincinnati Children's Hospital
05.2017 - 06.2021
Associate of Science - Medical Assistant
Beckfield College
High School Diploma -
Finneytown High School