Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Professional Highlights
Software
Timeline
Hi, I’m

Kieisha Denton

Phoenix,AZ

Summary

Accomplished Corporate Pharmacy Purchasing Manager with over 24 years of extensive experience in the pharmaceutical industry, demonstrating a robust analytical foundation and a commitment to operational excellence. A diverse background includes roles such as Corporate Quality Analyst, Pharmacy Automation Coordinator, and Certified Pharmacy Technician, contributing to a comprehensive understanding of pharmaceutical environments. Experience in Six Sigma methodologies drives continuous improvement in operational efficiency and quality assurance standards. Proven ability to cultivate vendor relationships, lead teams, manage projects, and execute strategic initiatives effectively reduces overhead costs while fostering collaboration across departments to achieve overarching business objectives.

Overview

7
years of professional experience
1
Certification

Work History

CommonSpirit Health

Patient Medication Assistance Pharmacy Liaison
03.2025 - Current

Job overview

  • Serve as a primary point of contact for physicians, patients, and patient assistance programs through the manufacturer.
  • Establish and maintain strong relationships with internal and external parties, including but not limited to the C-Suite.
  • Address concerns, resolve issues, and provide timely resolutions.
  • Provide support by managing administrative tasks, answering questions, ensuring information flows smoothly, and everything is completed in a timely manner.
  • Coordinate, organize, and facilitate medication renewals and deliveries with external partners.
  • Report savings on various financial spreadsheets.
  • Help patients navigate the healthcare system, and access various services and programs that may provide some assistance for their current needs.
  • Act as a resource for program policies, procedures, and related laws and regulations, ensuring that all actions are consistent with established guidance.
  • Help maintain patient records in accordance with confidentiality regulations.
  • Compliance monitoring.
  • Documentation and record-keeping.

Steward Healthcare

Corporate Pharmacy Purchasing Manager
04.2024 - 11.2024

Job overview

  • Responsible for the review and approval of enterprise purchases, ensuring compliance with organizational standards.
  • Managed drug shortages and fostered strong vendor relationships to mitigate supply disruptions.
  • Developed and implemented analytical tools to improve procurement efficiency and enhance inventory control.
  • Established and communicated new policies and procedures, providing training for new purchasers.
  • Led weekly collaborative meetings focused on supplier relationship building and strategic alignment.
  • Oversaw procurement access, maintaining meticulous records of goods received and payments processed.
  • Updated and refined pharmacy policies, including Standard Operating Procedures (SOPs), and Job Aide manuals.
  • Monitored contract compliance through diligent oversight and regular audits.
  • Conducted thorough research on purchase requests, back orders, and drug shortages to inform decision-making.
  • Facilitated educational sessions for new hires to ensure an understanding of purchasing protocols and processes.
  • Coordinated regular stakeholder meetings to enhance communication and alignment on procurement initiatives.
  • Organized and led monthly and semi-annual meetings to review inventory levels and procurement strategies.
  • Facilitated weekly compliance meetings for enterprise purchasers to ensure adherence to protocols.
  • Assisted in the deployment of systems for tracking expenditure trends and procurement data analysis.
  • Integrated new pharmaceuticals into the Pharmacy Operating System while closely monitoring inventory levels.
  • Enhanced demand forecasting accuracy through detailed analysis of procurement records and trends.
  • Managed vendor relationships, negotiating contracts to ensure favorable terms and compliance with regulations.
  • Led procurement strategy development to optimize supply chain efficiency and reduce costs.

Steward Healthcare

Corporate Pharmacy Quality Analyst
07.2018 - 04.2024

Job overview

  • Managed and compiled data from diverse sources, generating quality and performance metrics to inform decision-making.
  • Supported pharmacy operations by ensuring the effective functioning of information systems and adherence to industry best practices.
  • Assisted with inventory management through control activities, maintaining optimal stock levels to meet operational needs.
  • Oversaw compliance with pharmacy revenue capture processes and charge resolution to enhance financial performance.
  • Collaborated with buyers on inventory management initiatives, ensuring efficient procurement and stock management.
  • Provided administrative support for hospital committees, facilitating effective communication and documentation.
  • Supervised drug storage areas are in compliance with legal standards, maintaining safety, and regulatory adherence.
  • Aided in the training of staff on sterile product preparation standards to uphold quality and safety protocols.
  • Managed inquiries across departmental levels to C-suite executives, addressing concerns with professionalism and confidentiality.
  • Reviewed documentation drafts for grammatical accuracy and appropriateness, ensuring clear communication.
  • Collected and analyzed data using various software tools to support operational efficiency.
  • Developed and maintained training and competency programs to enhance staff skills and knowledge.
  • Supported pharmacy quality processes, and managed charge entries to ensure accurate billing practices.
  • Handled inquiries independently while maintaining the confidentiality of sensitive information.
  • Assisted in the development and enhancement of pharmacy information systems to improve workflows.
  • Met accreditation standards set by TJC, DNV, CMS, and BOP, ensuring compliance with regulatory requirements.
  • Supported the hiring and onboarding processes for pharmacy technicians, fostering a well-trained workforce.
  • Participated in ad hoc projects across the organization, contributing to various initiatives and improvements.
  • Fostered positive customer relations with stakeholders, enhancing collaboration and trust.
  • Processed non-formulary charges across the enterprise, ensuring appropriate billing and documentation.
  • Conducted multiple audits, including vendor audits, to evaluate compliance and operational effectiveness.
  • Entered incident reports for adverse drug reactions/events, contributing to patient safety initiatives.
  • Collaborated with teams throughout the software development lifecycle to ensure alignment with project goals.
  • Conducted debugging and reviewed product designs for compliance with established standards.
  • Developed metrics for case reviews, and created training materials to support ongoing education.
  • Provided training and support within software development, ensuring team members are equipped with the necessary skills.
  • Evaluated system performance for potential enhancements, identifying opportunities for improvement.
  • Participated in design reviews, and created customized presentations to communicate findings and recommendations.
  • Maintained expertise in quality assurance technologies, staying current with industry advancements.
  • Executed tests, tracked outcomes, and reported progress to stakeholders, ensuring transparency in project status.
  • Investigated application issues reported via help desk tickets, ensuring prompt resolutions.
  • Documented quality assurance processes and managed databases to uphold data integrity.
  • Collaborated with leadership to establish organizational goals, aligning departmental efforts with broader objectives.
  • Delivered prompt and courteous service in a high-pressure environment, prioritizing customer satisfaction.
  • Managed multiple projects simultaneously, ensuring timely completions, and adherence to deadlines.
  • Proficient in Microsoft Office and Qlik Sense/Power BI, utilizing these tools for data analysis and reporting.
  • Supervised programming teams and led system projects, driving initiatives to successful completion.
  • Compiled and presented data for hospitals and individual pharmacists, facilitating informed decision-making.
  • Executed various testing methodologies, including functional, integration, system, regression, and user acceptance testing, to validate software performance. Managed and compiled data from diverse sources, generating quality and performance metrics to inform decision-making.
  • Conducted comprehensive quality audits to ensure compliance with regulatory standards.
  • Developed and implemented quality assurance protocols to enhance operational efficiency.

Education

Ohio State University

Bachelor of Science Degree

University Overview

Pursued

Arizona State Board Licensed

Licensed Certified Pharmacy Technician

University Overview

Beechcraft High School
Columbus, OH

High School Diploma

University Overview

Skills

  • Experience with Power BI and Qlik Sense
  • Project coordination
  • Supply chain procurement
  • Regulatory compliance oversight
  • Skilled in utilizing Meditech and Cerner software for healthcare management
  • Claims management
  • Proficient in USP standards 795, 797, and 800
  • Proficient in Microsoft Office and Google
  • Knowledge of analytical reporting standards
  • Inventory optimization

Certification

  • CPhT - Certified Pharmacy Technician
  • Pharmacy License

Availability
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Professional Highlights

Professional Highlights
  • Successfully conducted an audit that resulted in a savings of $150,000 from a Group Purchasing Organization (GPO) contract.
  • Identified and recovered $20,000 in overcharges on delivery service bills within the first three months of collaboration with the organization.
  • Led an investigation that uncovered four nurses involved in diversion of narcotics, effectively distinguishing their discrepancies between medication administration and medication dispensing.

Software

Qlik Sense

PowerBI

Microsoft Office Suites

Google Workspace

Adobe

Timeline

Patient Medication Assistance Pharmacy Liaison
CommonSpirit Health
03.2025 - Current
Corporate Pharmacy Purchasing Manager
Steward Healthcare
04.2024 - 11.2024
Corporate Pharmacy Quality Analyst
Steward Healthcare
07.2018 - 04.2024
Ohio State University
Bachelor of Science Degree
Arizona State Board Licensed
Licensed Certified Pharmacy Technician
Beechcraft High School
High School Diploma

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