Summary
Overview
Work History
Education
Skills
Certification
Timeline
Teacher
Kiel Bonds

Kiel Bonds

Blue Island,IL

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Co Manager

Little Caesars Pizza
08.2023 - 04.2024
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
  • Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
  • Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Acted as a key liaison between employees and management, facilitating open communication channels and addressing concerns in a timely manner.
  • Performed regular reviews assessing each employee's performance and developed improvement plans.
  • Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Improved safety procedures to create safe working conditions for workers.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Cashier

Culvers
08.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Busser

Uncle Julios
03.2023 - 07.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

GED - Game Design

Hillcrest High School
Country Club Hills, IL
05.2020

Skills

Skills: Safety Training, Team Collaboration, Opening and Closing Procedures, Customer Safety, Health Code Compliance, Work Station Sanitation, Money Management, counting safe, assigning and unassigning registers daily, taking daily attendance

Certification

Food safety Certification

Timeline

Co Manager

Little Caesars Pizza
08.2023 - 04.2024

Cashier

Culvers
08.2023 - 10.2023

Busser

Uncle Julios
03.2023 - 07.2023

GED - Game Design

Hillcrest High School

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Kiel Bonds