Kien Do
Garden Grove,United States
Summary
Dedicated Medical Assistant is skilled with technical, clerical, and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of the medical sector and regulatory obligations concerning it. Motivated Medical Assistant Volunteer with experience in providing patient care, conducting health assessments, and maintaining medical records. Strengths include strong communication skills, ability to multitask and adapt quickly to new procedures or protocols. Contributions include streamlining administrative processes for improved patient flow and heightened efficiency within fast-paced clinical environments.
Overview
4
4
years of professional experience
Work History
Server, Cashier
Pho Nic
Fountain Valley, California
09.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Medical Assistant Volunteer
Dr. William Ngo's Medical Clinic
Garden Grove, CA
07.2021 - Current
- I'm a grandnephew of Dr. William Ngo. I chose to study PA for my career, so the doctor invited me to work in his medical office.
- Scheduled appointments for patients via phone and in person.
- Collected forms, copied insurance cards, and coordinated patient information for billing and insurance processing.
- We recorded the vital signs and medical history of patients.
- Led patients to exam rooms, answered general questions, and prepared patients for the physician by explaining the process.
- I am verifying appointment times with patients and preparing charts, pre-admission, and consent forms.
- I am also helping patients in both Vietnamese and English if some elderly patients or patients cannot speak English.
Cashier
Feng Cha Garden Grove
Garden Grove, CA
08.2022 - 05.2023
- Followed health, safety and sanitation guidelines to pass state inspections.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested appealing products.
Cashier
Hippo Loco
Westminster, CA
02.2022 - 05.2022
- Helped customers find specific products, answered questions, and offered product advice. Described menu items to customers and suggested products.
- Gave samples of popular coffee and tea blends to create more convenient.
- Memorized official and off-menu coffee and tea preparations.
Cashier
The Vintage 1979
Westminster, CA
08.2020 - 12.2020
- Described menu items to customers and suggested products based on stated preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
Education
Bachelor of Science - Public Health
California State University, Fullerton
Fullerton05-2025
Associate of Arts - Arts, Social & Behavioral Science
Cypress College
Cypress05.2022
High School Diploma -
Magnolia High School
Anaheim, CA05.2019
Skills
- Understands Medical Procedures
- Cleaning and Organizing
- Procedure Assistance
- Clear Communication
- Speedy and Efficient
Languages
English
Full Professional
Timeline
Server, Cashier
Pho Nic
09.2023 - Current
Cashier
Feng Cha Garden Grove
08.2022 - 05.2023
Cashier
Hippo Loco
02.2022 - 05.2022
Medical Assistant Volunteer
Dr. William Ngo's Medical Clinic
07.2021 - Current
Cashier
The Vintage 1979
08.2020 - 12.2020
Bachelor of Science - Public Health
California State University, Fullerton
Associate of Arts - Arts, Social & Behavioral Science
Cypress College
High School Diploma -
Magnolia High School
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