Kiera Brewington
Olanta,SC
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
7
7
years of professional experience
Work History
Sales Associate
Dollar General
Olanta, South Carolina
09.2024 - Current
- Assessed customer needs to provide assistance and information on product features.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Maintained records related to sales for store management.
- Organized stockroom shelves according to size, color or style.
- Worked with fellow sales team members to achieve group targets.
- Conducted product demonstrations to highlight features and benefits.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Developed trusting relationships with customers by making personal connections.
Private Nanny
Mrs Jessica
Clayton, North Carolina
08.2017 - 09.2024
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Engaged with children on individual basis to build positive, trusting relationships.
- Transported children to and from school, extra-curricular activities and play-dates.
- Prepared meals according to dietary needs of the family's children.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
Picking Packer
Amaon
Garner, North Carolina
05.2023 - 06.2023
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Packaged items with appropriate materials to prevent damage during shipping.
- Participated in training sessions related to new technologies or processes implemented within the warehouse.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Sorted and packaged products to prepare for processing or shipment.
Package Handler
Amazon
Garner, North Carolina
10.2020 - 03.2021
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Collaborated with team members to improve workflow and increase productivity.
- Palletized boxes to increase movement and shipment efficiency.
- Followed company policies and procedures for secure package handling.
- Used digital database to keep records of units and stock moved.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Provided customer service by answering queries regarding package status and delivery.
Cashier
Walmart
Zebulon , NC
08.2018 - 10.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Offered customers carry-out service at completion of transaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
- Stocked shelves with merchandise when needed.
- Maintained work area and kept cash drawer organized.
- Performed other duties as assigned by management.
Education
High School Diploma -
East Wake High Zchool
Wendell, NC06-2020
Skills
- Upselling
- Retail loss prevention
- Promotional support
- Reading comprehension skills
- Sales trends
- Energetic self-starter
- Sales expertise
- Customer service
- Problem-solving skills
- Sales pipeline management
- Price quote preparation
- Display setup
- Customer needs assessment
- Payment processing
- Sales forecasting
- Cash handling
Timeline
Sales Associate
Dollar General
09.2024 - Current
Picking Packer
Amaon
05.2023 - 06.2023
Package Handler
Amazon
10.2020 - 03.2021
Cashier
Walmart
08.2018 - 10.2020
Private Nanny
Mrs Jessica
08.2017 - 09.2024
High School Diploma -
East Wake High Zchool