Kiera Ethier
Halifax,MA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
1
1
year of professional experience
Work History
Barista/Cashier
Uncommon Cafe
Pembroke, Massachusetts
02.2026 - 07.2026
- Engaged customers with friendly conversation to enhance their experience.
- Processed cash transactions accurately, ensuring a smooth customer checkout.
- Utilized the POS system to receive and process customer payments.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Trained new staff on café procedures and customer service standards.
Restaurant Hostess
West End Grill
Kingston, Massachusetts
06.2025 - 09.2025
- Greeted and welcomed guests as they arrived at the restaurant entrance.
- Handled phone inquiries to schedule and confirm reservations, record takeout orders, and address service questions, ensuring smooth guest experiences.
- Coordinated with servers regarding new tables, food availability updates, and customer feedback to streamline service.
- Managed customer complaints professionally, fostering positive interactions, and enhancing guest satisfaction.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
High School Diploma -
Silver Lake Regional High School
Kingston, MA05-2026
Skills
- Point of sale management
- Customer satisfaction
- Staff training techniques
- Effective communication
- Problem resolution
- Multitasking ability
- Time management
- Interpersonal skills
Timeline
Barista/Cashier
Uncommon Cafe
02.2026 - 07.2026
Restaurant Hostess
West End Grill
06.2025 - 09.2025
High School Diploma -
Silver Lake Regional High School