Kiera Green
Mobile
Summary
Dynamic and results-driven professional with extensive experience in customer service at Wawa and Zaxby's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in point-of-sale systems and inventory management, demonstrating strong work ethic and integrity while training team members to achieve operational excellence.
Overview
4
4
years of professional experience
Work History
Cashier/Cook
Wawa
11.2025 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and recommendations, enhancing shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Collaborated with team members to streamline service during peak hours, improving workflow.
Shift Lead/Cashier
Zaxbys Resturant
12.2021 - 05.2025
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on customer service best practices and menu knowledge.
- Coordinated shift schedules to optimize staffing levels and maintain service quality.
- Implemented inventory management processes, reducing waste and minimizing costs.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Monitored food preparation standards to ensure compliance with health regulations.
- Trained new employees and delegated daily tasks and responsibilities.
Cashier
Lowe’s
06.2025 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash, credit, and return transactions with accuracy and attention to detail.
Education
Associate of Science - Nursing
Bishop State Community College
Mobile, ALSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Professionalism and courtesy
- Written and verbal communication
Timeline
Cashier/Cook
Wawa
11.2025 - Current
Cashier
Lowe’s
06.2025 - 10.2025
Shift Lead/Cashier
Zaxbys Resturant
12.2021 - 05.2025
Associate of Science - Nursing
Bishop State Community College