Open To Work
Kiera Jones
Rocky Mount,NC
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
JCPenney
Rocky Mount, NC
05.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained merchandise displays and ensured inventory accuracy on sales floor.
- Collaborated with team members to achieve daily sales goals and improve customer service standards.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Summer Youth Employee
Opportunities Industrialization Center, OIC
Rocky Mount, NC
06.2025 - 08.2025
- Assisted in organizing and facilitating youth training programs to enhance skill development.
- Collaborated with team members to implement community outreach initiatives, fostering engagement.
- Developed positive relationships with participants, promoting a welcoming atmosphere for learning.
- Participated in team meetings, contributing ideas for program enhancements and operational efficiencies.
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Enhanced teamwork skills by collaborating with peers on various projects.
- Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
Front Desk Receptionist Intern
Opportunities Industrialization Center, OIC
Rocky Mount, NC
06.2024 - 08.2024
- Managed front desk operations, ensuring smooth visitor check-in and check-out processes.
- Greeted clients and provided information about services offered by OIC.
- Maintained accurate appointment schedules for staff and clients.
- Handled multi-line phone system, directing calls to appropriate departments efficiently.
Cashier
Hardees Fast Food
Rocky Mount, NC
02.2023 - 04.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in training new staff on cash handling procedures and customer service protocols.
- Monitored inventory levels, restocking supplies as needed to ensure operational efficiency.
- Collaborated with team members to enhance workflow during peak hours, improving service times.
- Greeted customers entering store and responded promptly to customer needs.
Front Desk Receptionist Intern
Opportunities Industrialization Center, OIC
Rocky Mount, NC
06.2023 - 08.2023
- Greeted visitors and managed front desk operations efficiently.
- Assisted in scheduling appointments and managing calendar for staff.
- Handled incoming calls, directing inquiries to appropriate personnel.
- Maintained organized filing system for client records and documentation.
- Ensured cleanliness and organization of reception area for positive first impressions.
- Greeted visitors warmly guided them purposefully to their destinations within building providing excellent first impression company.
Digital Marketing Intern
Opportunities Industrialization Center, OIC
Rocky Mount, NC
06.2022 - 08.2022
- Assisted in developing and executing digital marketing campaigns across social media platforms.
- Conducted market research to identify trends and inform content strategies for targeted audiences.
- Created engaging content for blogs, social media, and email newsletters to enhance brand visibility.
- Analyzed campaign performance metrics to optimize future marketing initiatives and improve engagement.
Education
High School Diploma -
Nash Central High School
Rocky Mount, NC06-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Creative thinking
- Social media management
- Content creation
- Customer engagement
- Community service
- Activity coordination
- Project coordination
- Visitor assistance
Timeline
Summer Youth Employee
Opportunities Industrialization Center, OIC
06.2025 - 08.2025
Retail Sales Associate
JCPenney
05.2025 - Current
Front Desk Receptionist Intern
Opportunities Industrialization Center, OIC
06.2024 - 08.2024
Front Desk Receptionist Intern
Opportunities Industrialization Center, OIC
06.2023 - 08.2023
Cashier
Hardees Fast Food
02.2023 - 04.2024
Digital Marketing Intern
Opportunities Industrialization Center, OIC
06.2022 - 08.2022
High School Diploma -
Nash Central High School