Kiera Kline
Orange, CA,CA
Summary
Dynamic and reliable professional with proven experience in customer service and retail sales, including at Faherty Brand and Willow & Pearl Spa. Recognized for delivering exceptional client experiences through personalized recommendations, strong communication, and an eye for detail. Highly organized and adaptable, with a talent for creating welcoming, high-energy environments that drive customer satisfaction, elevate brand image, and exceed sales goals.
Overview
4
4
years of professional experience
Work History
Childcare Provider / Babysitter
Independent / Local Families
06.2021 - 08.2025
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed and implemented age-appropriate learning and play activities to foster developmental skills.
- Established positive relationships with families, maintaining open communication regarding child progress and needs.
- Monitored children's behavior and provided guidance to promote social interaction and conflict resolution.
Sales Assistant
Willow & Pearl Spa
06.2023 - 08.2023
- Assisted clients with product selection and service inquiries, enhancing customer satisfaction.
- Managed appointment scheduling using spa management software, ensuring efficient time allocation.
- Maintained cleanliness and organization of the spa environment, contributing to a welcoming atmosphere.
- Collaborated with team members to streamline inventory management processes, reducing supply delays.
Sales Assistant
Faherty Brand
06.2022 - 08.2022
- Worked with customers to provide personalized styling and product recommendations.
- Restocked inventory, processed purchases, and contributed to an organized, visually appealing store layout.
- Strengthened communication and sales skills in a high-end retail setting.
- Assisted clients with product selection and service inquiries, enhancing customer satisfaction.
- Maintained cleanliness and organization of the spa environment, contributing to a welcoming atmosphere.
Education
Bachelor of Science - Psychology , Creative & Cultural Industries
Chapman University
Orange, CA08-2023
Skills
- Customer Service Excellence: Skilled at creating a warm, professional experience for clients and customers; attentive listener and problem-solver
- Communication & Interpersonal: Clear, friendly communicator who builds trust and positive relationships with diverse people
- Organization & Reliability: Dependable and detail-oriented; manages tasks efficiently in fast-paced, high-pressure settings
- Teamwork & Collaboration: Works well in team environments; adaptable, positive attitude, and supportive of coworkers’ success
- Sales & Merchandising: Experienced in assisting customers, organizing floor displays, and handling point-of-sale transactions
- Creative Thinking: Strong sense of style and design; able to enhance visual presentation and brand image
- Time Management: Balances academic commitments and work responsibilities effectively; consistently punctual and responsible
- Technology Skills: Proficient in Google Workspace, Microsoft Office, and social media platforms for communication and organization
Languages
English
Native or Bilingual
German
Professional Working
Interests
Physical fitness and wellness Meditation and mental health advocacy Fashion, styling, and modeling Social media and creative marketing Photography and visual storytelling Travel and cultural exploration Volunteering and community engagement Interior design and aesthetics Cooking and healthy living Addiction awareness and recovery advocacy
Timeline
Sales Assistant
Willow & Pearl Spa
06.2023 - 08.2023
Sales Assistant
Faherty Brand
06.2022 - 08.2022
Childcare Provider / Babysitter
Independent / Local Families
06.2021 - 08.2025
Bachelor of Science - Psychology , Creative & Cultural Industries
Chapman University