Kiera Marie Hathaway
Lynn
Summary
Motivated and friendly worker with flexible schedule and willing to work weekends. Dependable and works well with other team members to provide excellent customer service.
Personable and reliable with passion for providing excellent customer service. Understands importance of food safety and cleanliness, and adept at handling point-of-sale systems and basic food preparation. Dedicated to creating positive dining experience and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Food Service Associate
Kelly's Roast Beef
05.2024 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by providing timely and efficient food service.
Cashier/Party Assistant
Metro Bowl
10.2023 - 02.2024
- Responsible for assisting with birthday parties, managed the desk, cashier and set-up and clean-up after parties
- Maintained high customer satisfaction levels by going extra mile to personalize service.
- Processed cash register transactions on POS and provided correct change.
- Adhered to cash handling policies and procedures.
- Kept up high pace to minimize customer wait times at checkout.
- Greeted customers with prompt and friendly service.
Education
High School Diploma - college
Lynn Classical High School
Lynn, Ma06.2025
Skills
- CLEANED AND SANITIZED CHECKOUTS AND OTHER HIGH-TOUCH SURFACES
- KEPT UP HIGH PACE TO MINIMIZE CUSTOMER WAIT TIMES AT CHECKOUT
- RECEIVED FEEDBACK AND COMPLAINTS WHILE DEMONSTRATING EXCEPTIONAL CUSTOMER SERVICE
- PAID ATTENTION TO SURROUNDINGS TO BEST SERVE CUSTOMERS AND PREVENT SHRINK
- ADHERED TO CASH HANDLING POLICIES AND PROCEDURES
- ACCEPTED CHECKS, DEBIT AND CREDIT CARDS, AND GIFT CERTIFICATES IN LINE WITH COMPANY POLICY
- Strong communication skills
- Adaptability to change
- Cash handling proficiency
- Customer service and assistance
- Efficient multitasking
- Cleaning procedures
- Sanitation standards compliance
- Restocking skills
- Food presentation talent
- Safe food handling
- Food safety
LANGUAGES
English
Native
Timeline
Food Service Associate
Kelly's Roast Beef
05.2024 - Current
Cashier/Party Assistant
Metro Bowl
10.2023 - 02.2024
High School Diploma - college
Lynn Classical High School
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