Kiera Michaud
Waterville,ME
Summary
Effective communicator. Patient and calm when working with all types of people and animals. Hardworking employee enthusiastic about learning anything I set my mind to inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Budtender
Sweet Dirt
Waterville, ME
10.2021 - Current
- Greeted customers and directed to requested products.
- Answered questions about recreational uses and effects and qualities of different strains.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases THC and CBD products.
- Prioritized helping customers over completing other routine tasks in store.
- Checked pricing, scanned items, applied discounts to ring up customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Kept work areas neat, clean and free from debris.
- Greeted customers and directed to requested products.
- Prepared orders by processing requests, pulled materials from the fill room.
- Used POS system to total customer purchases and receive payment by cash or debit.
- Entered orders into computer system quickly and in proper sequence.
Caretaker & Scanner
Maine Matters
Augusta, ME
12.2019 - 09.2021
- Duties included transporting the company owner’s grandfather a World War II Veteran to appointments, restaurants, and grocery stores
- Also tasked with the assignment of scanning and uploading his historic letters to a thumb drive for future printing.
Delivery Driver
Domino’s
Waterville, ME
12.2020 - 08.2021
- Duties included delivering, serving curbside customers, working oven, boxing food, stocking coolers, boxes, food, and condiments, prepping food, taking orders/payments, answering phones, sanitizing and cleaning hot bags and surfaces, sweeping and general sanitizing of all surfaces.
Nursery Associate
Campbell’s True Value
Winslow, ME
03.2017 - 08.2019
- Duties included but were not limited to: planting wide varieties of flowers and trees, watering, cleaning, filling fertilizer buckets, carrying loads, loading trucks with goods, transporting shrubs and trees to different locations, setting plants into the ground, weeding, tilling, laying down mulch, trimming back plants, deadheading (removing dead blossoms from plants so that new ones may grow), washing trays/pots, painting, helping warehouse crew load product into customer vehicles, assisting clients with their purchases as well as dismantling a greenhouse.
Education
Lakes Region Community College
Winslow High School
Winslow, MESkills
Hard worker
Strong verbal communicator
Excellent customer service and sales skills
Patient and kind
Timeline
Budtender
Sweet Dirt
10.2021 - Current
Delivery Driver
Domino’s
12.2020 - 08.2021
Caretaker & Scanner
Maine Matters
12.2019 - 09.2021
Nursery Associate
Campbell’s True Value
03.2017 - 08.2019
Lakes Region Community College
Winslow High School