Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiera Otta

Olathe

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Manager

KC Clippers LLC
10.2022 - Current
  • Directed operational strategy, enhancing efficiency across all departments.
  • Led cross-functional teams to implement process improvements, driving organizational goals.
  • Developed and executed budgetary plans, optimizing resource allocation for maximum impact.
  • Fostered a culture of collaboration and accountability among management teams.
  • Streamlined workflows, reducing redundancies and improving service delivery timelines.
  • Established key performance indicators to assess departmental success and drive continuous improvement efforts.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Career pause

Unemployed
11.2021 - 10.2022
  • Power in the Pause; Life evolves. This section denotes an extended step away from the paid workforce to significantly contribute to one’s family. Being a parent of 2 children during the lock down and family situations led to times to be incredibly harder times after lock down. Rebuilding family times and ties are a must in living your everyday life’s.

Manager

Sport Clips
04.2018 - 09.2021
  • My position led to scheduling multiple stores along with my own, team building, bookkeeping for multiple stores, team training, product knowledge, deescalating any situation amongst the team or customers. Customer interaction. Career building along with recruiting new upcoming stylists.

Training Assistant

Jet
11.2014 - 03.2018
  • Ensuring that all rules and regulations are followed along with known. Training new team members to become the best employee they can be. Team building, knowledge, selecting candidates for correct positions

Assistant Manager

Beauty Bar
01.2011 - 09.2014
  • Marketing, bookkeeping for the business, scheduling, inventory, time management, team building. It was my position to ensure that the staff was taken care of along with our customers. To ensure that the store ran smoothly and any hiccups that came about was dealt with in a very timely manner. Taking care of the staff members along with team building along the way, educational classes that would help build knowledge for the team in the industry.

Education

High School Diploma - High School

Burlington High School
Burlington, Ks

Cosmetology License -

Regency Beauty Institute
Topeka, KS

Skills

  • Organizational Development & Effectiveness
  • HR Coordination
  • Training and Development
  • Personal Integrity
  • Team Leadership
  • Marketing
  • Inventory Management
  • Workflow Management
  • Team Motivation
  • Strong Work Ethic
  • Strategic Thinking
  • Scheduling
  • Problem Solving
  • Professionalism
  • Leadership
  • Willingness To Learn
  • Team Building
  • Bookkeeping
  • Expense Reports

Certification

  • Cosmetology
  • State Of Kansas
  • 2011

Timeline

General Manager

KC Clippers LLC
10.2022 - Current

Career pause

Unemployed
11.2021 - 10.2022

Manager

Sport Clips
04.2018 - 09.2021

Training Assistant

Jet
11.2014 - 03.2018

Assistant Manager

Beauty Bar
01.2011 - 09.2014

High School Diploma - High School

Burlington High School

Cosmetology License -

Regency Beauty Institute

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Kiera Otta