Kiera Rouse
Killeen,TX
Summary
History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in operating light equipment, updating computer systems and coordinating paperwork.
Overview
10
10
years of professional experience
Work History
Transportation Manager
U.S. Army Active Duty
11.2023 - Current
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Reduced shipping costs for the company by negotiating contracts with carriers and optimizing logistics processes.
- Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
- Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.
Transportation Supervisor
U.S. Army Active Duty
11.2022 - 11.2023
- Improved transportation efficiency by optimizing routes and coordinating schedules.
- Enhanced customer satisfaction through proactive communication and timely issue resolution.
- Streamlined operations by implementing process improvements and adopting new technologies.
- Reduced transportation costs with thorough analysis of carrier contracts and negotiation of competitive rates.
Transportation Specialist
U.S. Army Active Duty
11.2018 - 11.2022
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Reduced overall shipping costs through strategic negotiations with carriers and suppliers.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
Transportation Management Coordinator
U.S. Army Active Duty
06.2014 - 11.2018
- Enforced team adherence to safety regulations and protocols.
- Met or exceeded production goals and objectives by following strict procedures.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Developed and implemented strategies to improve team productivity and efficiency.
- Monitored progress of tasks to provide feedback for improvement.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Education
High School Diploma -
T.W.Josey Comprehensive High School
Augusta, GA05.2013
Skills
- Performance maximization
- Shipment Coordination
- Internal loss prevention
- Cost control and tracking
- Load Planning
- Logistics Coordination
- Shipment Tracking
- Production Planning
- Inbound Cargo Management
- Analytical Skills
- Organizational Skills
- Hazardous Material Storage
Timeline
Transportation Manager
U.S. Army Active Duty
11.2023 - Current
Transportation Supervisor
U.S. Army Active Duty
11.2022 - 11.2023
Transportation Specialist
U.S. Army Active Duty
11.2018 - 11.2022
Transportation Management Coordinator
U.S. Army Active Duty
06.2014 - 11.2018
High School Diploma -
T.W.Josey Comprehensive High School