Kiera Williamson
Urbana,IL
Summary
Dynamic Restoration Technician with Service Master DSI, skilled in water damage restoration and trauma scene cleanup. Proven ability to enhance operational efficiency through meticulous attention to detail and effective teamwork. Successfully contributed to community outreach initiatives, reinforcing the company's reputation in the restoration industry while ensuring OSHA compliance and quality assurance.
Overview
4
4
years of professional experience
Work History
Restoration Technician
Service Master DSI
06.2025 - Current
- Operated restoration tools and equipment to assist in damage recovery processes.
- Followed safety protocols to ensure a safe working environment during restoration tasks.
- Assisted in the assessment of damaged areas for effective restoration planning.
- Supported team efforts in cleaning and restoring properties after water or fire damage.
- Maintained inventory of restoration supplies and tools for operational efficiency.
- Learned industry best practices for restoration techniques through hands-on experience.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as a truck mount for water cleaning and hepa vacuums to properly get all debris.
- Completed tear-down of existing structures and prepared for new construction.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
- Enhanced company's reputation in restoration industry by actively participating in community outreach programs and disaster response initiatives.
Professional Car Detailer
Me and Mrs Auto Detailing
12.2024 - 06.2025
- Performed thorough interior and exterior cleaning of vehicles using industry-standard products and techniques.
- Operated detailing equipment, including polishers and steam cleaners, to achieve optimal results.
- Applied protective coatings and waxes to enhance vehicle appearance and longevity.
- Conducted quality inspections to ensure adherence to company standards and client expectations.
- Developed efficient workflows to maximize productivity during high-demand periods.
- Provided exceptional customer service by addressing client inquiries and feedback promptly.
- Identified opportunities for process improvements, implementing changes that streamlined workflow and increased efficiency.
Environmental Services Housekeeper
Carle Foundation Hospital
05.2022 - 12.2024
- Maintained cleanliness and sanitation standards in patient areas and common spaces.
- Operated cleaning equipment, including floor buffers and vacuums, to enhance efficiency.
- Conducted routine inspections of facilities to identify maintenance needs and safety hazards.
- Collaborated with staff to develop efficient cleaning schedules based on facility usage patterns.
- Led team efforts in special cleaning projects, enhancing overall facility appearance and hygiene standards.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
Education
High School Diploma -
Centennial
Champaign, IL05.2020
Skills
- Water damage restoration
- Sewage cleanup
- Structure tear-down
- OSHA compliance
- Fire damage restoration
- Trauma scene cleanup
- Content cleaning
- Quality assurance
- Biohazard cleanup
- Company truck maintenance
- Teamwork
- Attention to detail
- Multitasking Abilities
- Adaptability and flexibility
- Time management abilities
Timeline
Restoration Technician
Service Master DSI
06.2025 - Current
Professional Car Detailer
Me and Mrs Auto Detailing
12.2024 - 06.2025
Environmental Services Housekeeper
Carle Foundation Hospital
05.2022 - 12.2024
High School Diploma -
Centennial