Kiera Danielle Gallman
Fort Lauderdale,FL
Summary
Dynamic, results-driven leader with a proven track record of guiding high-performing teams across diverse sectors, including executive coordination, insurance sales, content creation, and military service. Renowned for inspiring teams, fostering collaboration, and driving organizational success through strategic vision and decisive leadership. Adept at navigating fast-paced environments, building stakeholder relationships, and delivering measurable results through exceptional communication, organizational, and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Executive Coordinator
Deloitte
Dallas, TX
10.2022 - Current
- Coordinate complex domestic and international travel arrangements, including flights, accommodations, and ground transportation.
- Manage and maintain multiple executive calendars, scheduling meetings, appointments, and conference calls across time zones.
- Organize and execute logistics for internal and external meetings, events, and conferences.
- Prepare and edit correspondence, reports, and presentations for executive leadership.
- Serve as primary point of contact between executives, clients, and internal teams, ensuring effective communication and follow-up.
- Process expense reports, invoices, and purchase orders in compliance with company policies.
- Handle confidential information with discretion and maintain a high level of professionalism.
- Assist with onboarding and training of new administrative staff as needed.
- Prioritize and manage multiple tasks efficiently in a fast-paced environment.
Insurance Agent
Morrison All State Agency
Dallas, TX
04.2022 - 09.2022
- Attend meetings to learn about new products and services, new skills, and receive technical assistance in developing new accounts.
- Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
- Consult with prospective clients to obtain data about their financial resources and needs, as well as the physical condition of the person and property to be insured.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- Calculate premiums and establish payment method.
- Explain policy in a manner conducive to the understanding of the consumer and suggest additions or changes as needed.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
Bartender Trainer
DG's Gentlemen’s Club
Dallas, TX
08.2021 - 03.2022
- Performed opening and closing duties, including printing sales reports, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to maintain optimal stock levels.
- Followed alcohol awareness procedures to prevent excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Maintained secure cash drawers and resolved discrepancies in daily totals.
- Managed cash and bar revenue during special promotions or events.
- Handled simultaneous customer, team, and business needs efficiently.
Enlisted Soldier
United States Air Force
Whiteman Air Force Base, MO
05.2018 - 10.2021
- Supervised over $4 billion in high-value equipment, maintaining a zero-loss record for over 2 years at Whiteman AFB.
- Advised Aerospace Maintenance Crew Chiefs on operations, intelligence, and risk assessments in weekly briefings.
- Resolved problems, improved operations, and provided exceptional service.
- Performed duties in accordance with all applicable standards, policies, and regulatory guidelines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Managed day-to-day operations of the equipment corrosion control program.
- Maintained and repaired facilities, equipment, and tools to achieve operational readiness.
- Completed minor preventative maintenance and mechanical repairs on equipment.
- Maintained excellent attendance record.
Waitress Supervisor, Bartender Trainer
Hooters Inc.
Indianapolis, IN
01.2021 - 07.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, including preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures.
- Followed alcohol awareness procedures and adhered to state laws.
- Assisted servers with specialty drink orders and upsold menu items to maximize profits.
- Maintained secure cash drawers and resolved discrepancies.
Waitress Trainer
Dennys Corp.
Red Oak, TX
12.2017 - 04.2018
- Collected feedback from diners to improve operations.
- Restocked supplies and monitored dining rooms for service and safety.
- Greeted and maintained relationships with regular customers.
- Bussed and reset tables efficiently.
- Supervised dining table set-up for various event types.
- Handled customer complaints professionally.
- Implemented new drink policies, reducing over-pouring by 72%.
Head Hostess
Bliss Nightclub
Washington, D.C.
05.2017 - 11.2017
- Assessed guest behavior to minimize disturbances.
- Presented menus, answered questions, and made recommendations.
- Maintained updated knowledge of menu items and promotions.
- Provided excellent bottle service and maintained table appearance.
- Built immediate positive connections with guests.
Wait Staff Member
Hooters
Washington, D.C.
11.2016 - 05.2017
- Processed payments and maintained register accuracy.
- Restocked supplies and created orders with special requests.
- Upsold high-profit items and monitored guests for intoxication.
- Arranged tables and provided excellent customer service.
Drive-Thru Cashier
Dairy Queen
Red Oak, TX
03.2016 - 11.2016
- Monitored self-checkout systems and assisted customers.
- Maintained clean and organized food preparation zones.
- Processed payments and verified identification for purchases.
- Organized storage rooms and performed shift change tasks.
- Restocked and arranged merchandise to drive sales.
Drive-Thru Cashier, Trainer
Sonic
Red Oak, TX
02.2015 - 02.2016
- Maintained order efficiency and accuracy through clear communication.
- Resolved guest and employee complaints.
- Processed payments and organized storage rooms.
- Performed shift change tasks and met sales targets.
- Maintained clean and organized work areas.
- Completed company training program in record time.
- Double-checked order accuracy and food quality.
Education
High School -
Red Oak, TX
Red Oak, TXCommunications, Broadcast Journalism
Washington, DC
Washington, DCSkills
- Creative design
- Public speaking
- Educational and creative writing
- Calendar management
- Travel coordination
- Event logistics
- Effective communication
- Relationship building
- Confidentiality maintenance
- Team collaboration
- Attention to detail
- Document preparation
- Creative design
- Public speaking
- Educational and creative writing
- Calendar management
- Travel coordination
- Event logistics
- Effective communication
- Relationship building
- Confidentiality maintenance
- Team collaboration
- Attention to detail
- Document preparation
Affiliations
- Guitar playing
- Creative writing
- Painting
- Running
- Reading
- Singing
- Interior Design
- Fashion Consultant
Accomplishments
- Author of Poetry book Fire&Ice, hundreds of copies sold.
Websites
References
References available upon request.
Timeline
Executive Coordinator
Deloitte
10.2022 - Current
Insurance Agent
Morrison All State Agency
04.2022 - 09.2022
Bartender Trainer
DG's Gentlemen’s Club
08.2021 - 03.2022
Waitress Supervisor, Bartender Trainer
Hooters Inc.
01.2021 - 07.2021
Enlisted Soldier
United States Air Force
05.2018 - 10.2021
Waitress Trainer
Dennys Corp.
12.2017 - 04.2018
Head Hostess
Bliss Nightclub
05.2017 - 11.2017
Wait Staff Member
Hooters
11.2016 - 05.2017
Drive-Thru Cashier
Dairy Queen
03.2016 - 11.2016
Drive-Thru Cashier, Trainer
Sonic
02.2015 - 02.2016
High School -
Red Oak, TX
Communications, Broadcast Journalism
Washington, DC