KI'ERAN MASON
Fort Worth,TX
Summary
Dynamic and detail-oriented claims specialist with a proven track record in delivering exceptional customer service and accurate estimating. Proficient in Xactimate, with hands-on experience in Guidewire and Symbility, ensuring efficient claims processing. Comprehensive understanding of claims procedures and adept at interpreting complex insurance policies to facilitate optimal outcomes. Committed to leveraging expertise to enhance operational efficiency and client satisfaction in the insurance industry.
Overview
9
9
years of professional experience
Work History
Lead Estimator
Legacy Foundation Builders
Fort Worth, TX
10.2025 - Current
- Led estimation processes for large-scale construction projects, ensuring accuracy and compliance with specifications.
- Utilized advanced estimating software to enhance accuracy of projections and streamline communication.
- Collaborated with insurance adjusters, public adjusters and contractors to refine project scopes and address potential issues.
- Analyzed buildings to prepare estimates for insurance, residential, and commercial work.
- Implemented process improvements that enhanced estimate turnaround times and accuracy rates.
- Helped clients increase revenue by 30% during quarter.
Catastrophe Insurance Adjuster
Pilot Catastrophe Group
06.2020 - 10.2025
- Worked in numerous roles depending on what was needed of client including Virtual Desk Adjuster, Virtual Supplement Adjuster, Virtual Claims Administrative Manager, and Catastrophe Field Adjuster showing my willingness to be flexible and claims expertise along the way.
- Evaluated complex claims to determine liability and coverage based on policy terms.
- Strengthened company reputation through diligent work ethic, attention to detail, and continuous improvement in job performance.
- Collaborated with policyholders and contractors to gather essential documentation for claims processing.
- Evaluated and assessed property damages to determine insurance claims validity.
- Negotiated settlements with policyholders, ensuring adherence to company protocols and legal guidelines.
- Managed anywhere between 25-50 claims actively at a time as an adjuster. This workload would increase to overseeing 10-12 adjusters who would be working 25-50 claims at a time when I would work as a manager.
Catastrophe Field Adjuster
The Best Claims Solutions
12.2022 - 01.2025
- Conducted on-site field inspections to assess damages firsthand, allowing for more accurate estimates and informed decision-making regarding repair costs.
- Reviewed and analyzed policy coverage details to provide clear guidance on claims resolution.
- Developed comprehensive reports outlining findings and recommendations for claims adjustments including repair estimates.
- Mentored junior adjusters on best practices for assessing damages and managing client interactions.
Total Loss Auto Adjuster
Kemper Insurance
Dallas, TX
01.2019 - 06.2020
- Evaluated and assessed vehicle damage to determine accurate claim settlements.
- Collaborated with repair facilities to negotiate fair and equitable repair costs for insured parties.
- Reviewed insurance policies to verify coverage and eligibility for claims processing.
- Adhered strictly to company policies and guidelines, as well as state and federal regulations, ensuring compliance in all aspects of claims handling.
Property Desk Adjuster
Eberls Claims Services
06.2017 - 03.2019
- Evaluated and processed insurance claims for property damage, ensuring compliance with industry standards.
- Analyzed loss reports and adjusted claims based on thorough inspections and findings.
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Managed catastrophe response efforts during natural disasters, ensuring prompt service to affected policyholders and efficient resource allocation within the team.
Education
High School Diploma -
Franklin County High
Meadville, MS05-2012
Skills
- Analytical thinker
- Customer service
- Property inspection
- Policy interpretation
- Claims evaluation
- Estimating costs
- Texasall lines claims adjuster license
Timeline
Lead Estimator
Legacy Foundation Builders
10.2025 - Current
Catastrophe Field Adjuster
The Best Claims Solutions
12.2022 - 01.2025
Catastrophe Insurance Adjuster
Pilot Catastrophe Group
06.2020 - 10.2025
Total Loss Auto Adjuster
Kemper Insurance
01.2019 - 06.2020
Property Desk Adjuster
Eberls Claims Services
06.2017 - 03.2019
High School Diploma -
Franklin County High