Kieran McIntosh
Summary
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment and managing a crew to efficiently plant, trim and protect customer greenery to produce attractive, long-lasting displays.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Landscape Foreman
Pinehurst Landscape Company
10.2022 - Current
- Enhanced landscape aesthetics by implementing various hardscape and softscape projects.
- Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
- Improved customer retention rates with excellent communication skills and prompt response to inquiries or concerns.
Landscape Crew Member
Mullan Nursery
08.2020 - 10.2022
- Enhanced landscape appearance by installing new gardens and maintaining existing flower beds.
- Improved customer satisfaction with efficient and timely completion of assigned tasks.
- Collaborated with team members to complete large-scale landscaping projects for residential properties.
- Maintained a safe work environment by following safety guidelines and ensuring proper use of equipment.
Assistant Manager
Grabbagreen
09.2017 - 03.2020
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Front of House Employee
Chic-Fil-A
10.2016 - 10.2017
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Education
Bachelor of Science - Communication Studies
University of Phoenix
Tempe, AZ05.2023
Associate of Science - Communication Studies
The Community College of Baltimore County
Essex, MD06.2021
High School Diploma -
Hereford High School
Parkton, MD06.2018
Skills
- Time Management
- Conflict Resolution
- Quality Control
- Problem Solving
- Customer Service
- Equipment Operation
- Team Leadership
- Residential Landscaping
- Plant Knowledge
- Spanish Proficiency
- Strong Work Ethic
- Client Relations
Certification
CMV Driver Certification
Pesticide Licensed under current employment
IPM Short Course Certification
Timeline
Landscape Foreman
Pinehurst Landscape Company
10.2022 - Current
Landscape Crew Member
Mullan Nursery
08.2020 - 10.2022
Assistant Manager
Grabbagreen
09.2017 - 03.2020
Front of House Employee
Chic-Fil-A
10.2016 - 10.2017
Bachelor of Science - Communication Studies
University of Phoenix
Associate of Science - Communication Studies
The Community College of Baltimore County
High School Diploma -
Hereford High School
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