Kieran Williams
Columbus
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Verizon
Phenix City, AL
09.2014 - Current
- Led team in achieving sales targets through effective training and development programs.
- Streamlined operational processes to enhance customer service and reduce response times.
- Implemented new inventory management system, improving accuracy of stock levels.
- Mentored junior staff, fostering a collaborative environment and enhancing team performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Analyzed market trends to inform strategic decisions and improve product offerings.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Logistics Specialist II
Coca Cola
Columbus, Ga
06.2010 - Current
- Primary responsibilities include building pallets for sales orders. Secondary responsibilities include maintaining the safety and cleanliness of warehouse.
- Analyzed supply chain performance metrics, identifying areas for process improvement and cost reduction.
- Coordinated logistics operations to ensure timely delivery of products across multiple regions.
- Developed strong relationships with carriers to secure competitive rates and improve delivery times.
- Issued timely and accurate responses to both internal and external inquiries.
Event Planner
Blue Star Entertainment
Columbus, GA
03.2009 - 06.2010
- Responsible for negotiating contracts, making budgets, booking venues, coordinate with other companies for outsourcing help as needed, and making contacts.
- Developed and executed detailed event plans, ensuring seamless coordination of logistics and timelines.
- Collaborated with vendors to secure services, negotiating contracts for optimal pricing and quality.
- Managed event budgets, tracking expenses to ensure alignment with financial constraints and goals.
Product Flow Associate
Circuit City
Columbus, GA
06.2007 - 03.2009
- Primary responsibilities include loading and unloading company product, setting up store displays, and handling all store and online line pick- ups. Secondary responsibilities include delivery and keeping store shrink under control.
- Trained and mentored new associates on customer service standards and product knowledge.
- Developed and implemented operational procedures to enhance store efficiency.
- Led team meetings to communicate goals, share best practices, and foster a collaborative work environment.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Asst Manager
Little Caesars Pizza
Ft.Benning, GA
08.2005 - 08.2007
- Primary responsibilities include opening/or closing store, seeing day to day operations, supervising of employees, handling cash register duties. Secondary responsibilities include keeping store clean and up to company standards.
- Supervised daily operations to ensure efficient service and high-quality food preparation.
- Trained and mentored team members on company standards and operational best practices.
- Analyzed sales data to identify trends and drive promotional strategies for increased revenue.
Education
Diploma - Management Supervisory Development (Small Business)
Columbus Technical College
Columbus, GA, United States01-2007
High School Diploma - Magnet Program (Criminal Justice and Military)
Spencer High School
Columbus, GA, United States01-2005
Skills
- Multitasking Abilities
- Work Planning and Prioritization
- Microsoft office expertise
- Scheduling and coordinating
- Team leadership
- Problem-solving
- Staff training and development
- Time management
- Coaching and mentoring
- Scheduling and planning
Affiliations
- Phi Beta Sigma Fraternity Inc. - Member
- Spirit Filled Ministries Coaching Staff - Head Coach
- Team Invaders AAU Basketball - Asst Coach
Timeline
Assistant Manager
Verizon
09.2014 - Current
Logistics Specialist II
Coca Cola
06.2010 - Current
Event Planner
Blue Star Entertainment
03.2009 - 06.2010
Product Flow Associate
Circuit City
06.2007 - 03.2009
Asst Manager
Little Caesars Pizza
08.2005 - 08.2007
High School Diploma - Magnet Program (Criminal Justice and Military)
Spencer High School
Diploma - Management Supervisory Development (Small Business)
Columbus Technical College
Additional Information
- Photoshop CS4
- Paint shop 2
- Types 55-WPM