KIERA ANNE VOCAL
Antioch,US
Summary
Enthusiastic and dedicated individual eager to embrace new challenges. Known for a strong work ethic, adaptability, and exceptional interpersonal skills. Experienced in customer service and money handling, with a proven ability to complete tasks efficiently and consistently. Skilled at working independently, quickly mastering new processes, and delivering high-quality results.
Overview
2
2
years of professional experience
Work History
CONCESSIONS STUDENT SUPERVISOR
Campus Concessions at University of California, Santa Barbara
Santa Barbara, US
09.2024 - Current
- Assisted with clean up, food production, and customer service.
- Managed event logistics by efficiently transporting goods, enhancing customer satisfaction through responsive service, and supporting operations in food handling and venue maintenance.
- Resolve customer inquiries promptly, and maintain high-quality standards in food handling and venue presentation.
- Ensure timely transport of provisions to event sites, address customer needs, and contribute to comprehensive functions across service areas.
GUEST SERVICES ASSOCIATE
The Club & Guest House
Santa Barbara, US
02.2025 - 03.2026
- Monitor property security, manage reservation systems, and ensure accurate documentation of guest records and special requests.
- Communicate with housekeeping and maintenance teams to address guest needs promptly, creating seamless experiences for visitors.
- Handle multiple priorities while maintaining guest satisfaction through efficient problem-solving and communication.
- Offered resourceful information and suggested service to improve overall guest experience and satisfaction levels.
ACCOUNTING INTERN
C&J Accounting Services
Brentwood, US
06.2025 - 07.2025
- Demonstrated ability to work under pressure during peak hours, processing orders quickly while ensuring excellent customer service and attention to detail.
- Supported accounting department with document organization, filing financial records, and maintaining workflow systems to streamline daily operations.
- Gained practical knowledge of accounting principles, financial procedures, and industry standards through hands-on experience and mentorship.
- Managed client accounts by organizing financial documents, updating account information, and ensuring accuracy of client records.
Education
HIGH SCHOOL DIPLOMA -
Deer Valley High School
Antioch, CA06-2024
Skills
- Reservation management
- Inventory management
- Cash Management
- Customer relationship management
- Excel
- Google Sheets
- Problem-Solving
- Organizational Skills
- Communication
- Interpersonal Skills
- Customer Service
- Customer relationship management
References
- Clarissa Tinoso, C&J Accounting Services Inc., ctinoso@cjaccountingservices.com
- Peter Pereda, UC Santa Barbara Concessions, ppereda@ucsb.edu, 805-893-4565
Timeline
ACCOUNTING INTERN
C&J Accounting Services
06.2025 - 07.2025
GUEST SERVICES ASSOCIATE
The Club & Guest House
02.2025 - 03.2026
CONCESSIONS STUDENT SUPERVISOR
Campus Concessions at University of California, Santa Barbara
09.2024 - Current
HIGH SCHOOL DIPLOMA -
Deer Valley High School