Kiere Towell
Allendale,MI
Summary
Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable about operational procedures and customer service, bringing effective team coordination and training abilities. Capable of fostering productive work environment that enhances team performance. A team worker and fast learner.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's Restaurant
11.2022 - 08.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Worker
Country Mill
08.2022 - 11.2022
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor of Science - Nursing
Grand Valley State University
Allendale, MI05-2028
High School Diploma -
Charlotte High School
Charlotte, MI06-2024
Skills
- Team leadership and supervision
- Food safety understanding
- Cleaning and sanitation
- Sanitation and cleaning
- Mentorship
- Complaint resolution
- Processing payments
- Team building
- Professionalism
- Staff education and training
- Reliability
- Fast learner
Certification
- Certified Nurses Aid
- Patient Care Technician
- BLS provider
Timeline
Crew Trainer
McDonald's Restaurant
11.2022 - 08.2024
Worker
Country Mill
08.2022 - 11.2022
- Certified Nurses Aid
- Patient Care Technician
- BLS provider
Bachelor of Science - Nursing
Grand Valley State University
High School Diploma -
Charlotte High School
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