Kieren Lewis
Charleston,SC
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
10
10
years of professional experience
Work History
Bartender
Cuttys Bar
Charleston, South Carolina
10.2022 - Current
- Prepared and mixed a variety of alcoholic and non-alcoholic beverages.
- Managed bar inventory and restocked supplies as needed.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Trained new staff on cocktail preparation and bar procedures.
- Engaged with customers to create a welcoming atmosphere.
- Processed payments and handled cash transactions accurately.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Assistant Manager
Kid Cashew
Mount Pleasant, SC
05.2018 - 10.2022
- Assisted in managing daily restaurant operations and staff scheduling.
- Coordinated staff training programs to enhance service quality.
- Oversaw inventory management and ensured stock levels met demand.
- Facilitated team meetings to address challenges and streamline processes.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
Bartender
King Street Public House
Charleston, SC
08.2015 - 05.2018
- Prepared and mixed a variety of alcoholic and non-alcoholic beverages.
- Managed bar inventory and restocked supplies as needed.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Trained new staff on cocktail preparation and bar procedures.
- Engaged with customers to create a welcoming atmosphere.
- Processed payments and handled cash transactions accurately.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Resolved customer complaints in a professional manner.
Education
Massage Therapy - Massage Therapy
Southeastern College
North Charleston, SC01-2020
Skills
- Beverage preparation
- Inventory management
- Customer service
- Cash handling
- Staff training
- Restaurant operations
- Problem solving
- Leadership skills
Timeline
Bartender
Cuttys Bar
10.2022 - Current
Assistant Manager
Kid Cashew
05.2018 - 10.2022
Bartender
King Street Public House
08.2015 - 05.2018
Massage Therapy - Massage Therapy
Southeastern College
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