Summary
Overview
Work History
Education
Skills
Timeline
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Kiernan McArdle

Salt Lake City

Summary

Accomplished professional with a proven track record at West Shore Home, adept in branch compliance management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Operations Administrator

West Shore Home
05.2022 - Current
  • Evaluated current operational practices and suggested improvement strategies.
  • Enhanced communication between departments through regular meetings, reports, and updates.
  • Supported executive team by working on special projects.
  • Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
  • Collaborated with various teams to develop cross-functional solutions for operational challenges.
  • Oversaw facility maintenance projects, coordinating with vendors to ensure timely completion within budgetary guidelines.
  • Managed fleet maintenance and registration, coordinating with install needs for completion.

Client Specialist/Office Administrator

Milan Laser
02.2021 - 02.2022
  • Supported office manager with proactive correspondence management, document coordination and customer relations.
  • Managed clinic inventory and ordered supplies as needed.
  • Managed 300+ client accounts in Salesforce.
  • Covered Clinic Manager position as needed.

Operations Coach

Varo Bank
02.2020 - 02.2021
  • Closed skill gaps identified in existing employees with well-coordinated courses and coaching.
  • Worked directly with company COO in identifying and resolving unexpected events during company launch.
  • Managed CS teams, conducted PIPs and curated career growth plans.
  • Filed disputes working directly with the Fraud department to verify documents.

Sales Lead

Cabana Tans
01.2018 - 01.2019
  • Trained newly hired tanning consultants on sanitizing procedures and product education focusing on sales and customer experience.
  • Efficiently managed 580 client accounts using Helios software.

Education

No Degree - Health Sciences

San Juan College
Farmington, NM

High School Diploma -

Piedra Vista High School
Farmington, NM
05.2017

Skills

  • Team Management and Supervision
  • Fleet Management
  • Salesforce
  • Training and Mentoring
  • Verbal and Written Communication
  • Policy Enforcement

Timeline

Operations Administrator

West Shore Home
05.2022 - Current

Client Specialist/Office Administrator

Milan Laser
02.2021 - 02.2022

Operations Coach

Varo Bank
02.2020 - 02.2021

Sales Lead

Cabana Tans
01.2018 - 01.2019

No Degree - Health Sciences

San Juan College

High School Diploma -

Piedra Vista High School

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Kiernan McArdle