Sara Arenas
Modesto,CA
Summary
I’m seeking a position where I can utilize my skills and abilities.
Overview
12
12
years of professional experience
Work History
Operations Administrator
FedEx
Tracy, California
12.2023 - Current
- Inspect damaged packages, and repackage/relabel to ensure compliance with company quality standards and customer requirements.
- Scan and sort packages according to destinations and service types, using a barcode scanner.
- Locate missing packages.
- Identifiy, label, and document damaged packages during internal handling, using company damage reporting procedures.
Air-Package Handler
FedEx Ground
Tracy, CA
05.2019 - 12.2023
- Thoroughly inspect packages to verify their suitability for air transportation.
- Load/Unload packages in a fast and timely manner for transportation delivery
- Open and close trailers on MC
- Dispatch trailers for transportation
- Input data into the computer system
LineHaul Operations Administrator (Temp)
FedEx Ground
Tracy, CA
10.2019 - 03.2020
- Input information into computer
- Ensure trailer information matched bolt before dispatching
- Ensure linehaul dispatch and arrivals are followed according to company procedures.
- Photocopy, file, email, fax, answer phones
Package Handler
FedEx Ground
Tracy, CA
02.2018 - 05.2019
- Load/Unload packages in a fast and timely manner for transportation delivery.
- Sort items according to its destination.
- Scan/ Relabel packages to accurately track items movements.
Assistant Manager
Charleys Philly Cheese Steak
Modesto, CA
10.2013 - 05.2018
- Assigned work to team members based on company needs, personal strengths and job knowledge to ensure efficient store operations.
- Coordinated daily meetings with store associates to communicate sales and customer service goals.
- Communicated issues and inefficiencies with store manager to create strategies and exceed sales objectives.
- Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
- Reviewed sales reports to achieve profit goals, reduce back stock and predict sales.
- Managed weekly inventory to ensure optimal food and beverage stock.
- Managed multiple priorities in fast-paced environment.
- Generated sales reports and productivity reports to assist decision-makers with operational improvements.
- Resolved all issues professionally and in a timely manner.
- Generated customer-relations feedback for process improvements.
- Provided excellent customer service, driving membership loyalty and increasing customer satisfaction rates.
- Monitored cash intake and deposit records to increase accuracy and reduce discrepancies.
- Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Ensures food safety and quality.
- Enter data into computer system, copy, file, email, and answer phones.
- Completed all point of sale opening and closing procedures, including making bank deposits and counting the contents of the cash register and safe.
- Routinely cleaning, stocking and organizing tasks to provide a safe and clean environment.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Operated a cash register for cash and credit card transactions with 100% accuracy.
- Kept our prices updated, stocked shelves and took inventory of supplies.
- Managed day-to-day operations off fast food store, leading a team of 10-15 employees
Skills
- Detail Orientated
- Dependable, Fast Learner, & Hard Working
- Records Management
- Report & Documentation Preparation
- Excellent Organizational, Time Management &Customer Relations Skills
- Team Building & Supervision
- Payable
- Training & Development
- Typing, Data Entry
- Enjoy working as a team member as well as independently
Timeline
Operations Administrator
FedEx
12.2023 - Current
LineHaul Operations Administrator (Temp)
FedEx Ground
10.2019 - 03.2020
Air-Package Handler
FedEx Ground
05.2019 - 12.2023
Package Handler
FedEx Ground
02.2018 - 05.2019
Assistant Manager
Charleys Philly Cheese Steak
10.2013 - 05.2018