Kierra Arnold
Milledgeville
Summary
Dedicated Shift Leader with a strong focus on team supervision, conflict resolution, and customer service management. Proven ability to enhance operational efficiency and foster a motivated team environment.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Shift Leader
Arby's
Milledgeville, GA
05.2024 - 01.2026
- Supervised team performance to ensure adherence to operational standards and customer service excellence.
- Trained new employees on food safety protocols and efficient workflow practices.
- Managed inventory levels, reducing waste through accurate stock monitoring and ordering procedures.
- Implemented process improvements that enhanced order accuracy and reduced service time.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Sales Associate
Lowes Home Improvment
Milledgeville, GA
05.2023 - 12.2025
- Assisted customers in selecting home improvement products, enhancing overall shopping experience.
- Maintained merchandise presentation standards, ensuring organized displays and availability of stock.
- Provided product knowledge and recommendations to customers, fostering informed purchasing decisions.
- Processed transactions efficiently at point-of-sale systems, ensuring accurate cash handling and customer satisfaction.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Central Georgia Technical College
Macon, GASkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Team motivation
- Strong verbal and written communication
- Customer service management
- Conflict resolution
- Team supervision
- Staff supervision
- Staff education and training
- Goal setting and tracking
- Sales and upselling
- Daily workflows
- Policy enforcement
- Client service
Timeline
Shift Leader
Arby's
05.2024 - 01.2026
Sales Associate
Lowes Home Improvment
05.2023 - 12.2025
High School Diploma -
Central Georgia Technical College