Kierra Barrett
Meridian,MS
Summary
Results-driven Logistics Operations Specialist with 10 years in transportation and supply chain. Expertise in optimizing route efficiency, reducing costs, and ensuring safety compliance. Strong background in fleet operations and inventory management supports transition to remote Logistics Coordination role.
Overview
16
16
years of professional experience
Work History
Logistics Operations Specialist (Professional Drv)
Averitt Express
Meridian, Mississippi
10.2016 - Current
- Strategic Route Optimization: Managed long-haul logistics for a decade, consistently identifying the most efficient routes to reduce fuel costs and ensure 100% on-time delivery.
- Safety System Design: Developed and implemented a rigorous pre-trip inspection protocol, significantly reducing mechanical downtime, and ensuring 100% vehicle reliability.
- Operational Compliance: Expertly navigated DOT and FMCSA regulations, maintaining a pristine safety record, and ensuring all digital logging (ELD) and documentation were audit-ready.
- Asset & Resource Oversight: Managed the maintenance and safety of high-value equipment and cargo, proactively resolving mechanical issues to maintain fleet reliability.
- Crisis Management & Communication: Partnered with central dispatch to solve real-time logistical bottlenecks, weather delays, and customer service challenges.
- Customer Relationship Management: Fostered trust and repeat business with key clients through professional communication, and a commitment to service excellence.
Sales Floor & Operations Associate
Sam's Club/Walmart
Meridian, Mississippi
08.2012 - 07.2016
- Cross-Functional Operational Support: Demonstrated high adaptability by providing critical support across high-volume departments, including Apparel, Jewelry, and Front-End Operations.
- High-Value Asset Management: Managed the Jewelry and Cell Phone departments, successfully handling complex customer inquiries, processing renewals, and overseeing sales of high-value inventory.
- Financial Integrity: Operated multiple Point-of-Sale (POS) systems with 100% accuracy in cash handling, credit transactions, and large-volume corporate memberships.
- Public Relations & Communication: Served as the designated associate for professional public announcements and emergency communications, ensuring that clear information flow to large crowds.
- Administrative Oversight: Managed the Membership Desk, resolving intricate account issues and maintaining high standards of customer data privacy and retention.
Customer Service & Logistics Representative
Domino's Pizza
Meridian, Mississippi
07.2010 - 08.2012
- High-Volume Order Coordination: Served as the primary point of contact for digital and phone orders, managing real time logistics for delivery and production in a fast-paced environment.
- Quality Control & Efficiency: Mastered multiple roles on the production line, ensuring strict adherence to quality standards and speed-of-service metrics during peak "rush" periods.
- Inventory & Portion Management: Contributed to cost-reduction goals by managing ingredient inventory, dating supplies, and performing precise portion control to minimize waste.
- Conflict Resolution: Effectively managed customer inquiries and resolved complaints, maintaining brand loyalty and high service ratings.
Education
Associate of Arts - Education
Meridian Community College
Meridian, MS05-2013
Some College (No Degree) - Commercial Truck Driving Certificate
Meridian Community College
Meridian, MSSkills
- Strategic route optimization
- Customer relationship management
- Asset management
- Conflict resolution
- Shipping coordination
- Freight forwarding
- Carrier negotiation
- Shipping and receiving
Timeline
Logistics Operations Specialist (Professional Drv)
Averitt Express
10.2016 - Current
Sales Floor & Operations Associate
Sam's Club/Walmart
08.2012 - 07.2016
Customer Service & Logistics Representative
Domino's Pizza
07.2010 - 08.2012
Associate of Arts - Education
Meridian Community College
Some College (No Degree) - Commercial Truck Driving Certificate
Meridian Community College