Kierra Clinkscales
Merrillville,Illinois
Summary
Endoscopy Technician with experience in reprocessing endoscopes. Sterile Processing Technician who is proficient in autoclave and sterilization techniques, ensuring top-notch patient safety and infection control. Demonstrates strong organizational and communication skills, backed by a solid understanding of medical terminology and HIPAA compliance. Committed to enhancing healthcare delivery through meticulous handling of medical instruments and a dedication to quality care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Endoscopy Technician
Surgical Solutions at Cook County Hospital
03.2025 - Current
- Operated endoscopy equipment, ensuring optimal functionality during procedures.
- Assisted medical staff in preparing patients for endoscopic examinations.
- Maintained sterilization and cleanliness of endoscopic instruments and work areas.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Ensured compliance with all regulatory guidelines governing endoscopy practice by consistently following strict protocols for sterilization, equipment maintenance, and patient safety measures.
BDC Service Representative
South Oak Dodge Chrysler Jeep Ram
09.2024 - 02.2025
- Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
- Provided customer support via phone and email inquiries in a timely manner.
- Processed payments and invoices according to established procedures.
- Followed up with customers after completion of service requests.
- Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
- Developed strong understanding of vehicle product knowledge to assist with automotive sales and customer questions.
Seasonal Floral Merchandiser
Stinchcomb Associates
03.2024 - 12.2024
- Inspected store shelves for out-of-stock items, damaged goods, and incorrect price tags.
- Assisted customers with selecting appropriate arrangements for special occasions.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Set up colorful and inspiring floral and seasonal displays and arrangements to maximize customer appeal and sales.
Hospital Security/Supervisor
American Heritage Protective Services Inc.
12.2023 - 07.2024
- Conducted rounds of hospital premises to ensure safety and security measures were being met.
- Monitored and responded promptly to any suspicious activity or emergency situations.
- Assisted in resolving conflicts between patients or visitors.
- Documented all security incidents in an incident report form.
- Trained new employees on hospital security policies and procedures.
- Responded to medical emergencies by providing first aid treatment when needed.
Sales Assistant
AutoZone
12.2022 - 11.2023
- Provide services such as replacing batteries, windshield wipers, and diagnosing check engine lights.
- Demonstrated knowledge of the product and its service to customers to boost sales profits.
- Informed customers about current promotions and discounts to meet sales quota for the month.
- Helped customers find specific car products, answered questions, and offered product advice for the best car parts.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
Security Officer
Allied Universal
07.2022 - 11.2022
- Vigilant to students coming in and out of buildings.
- Making sure that college students and staff properly tap IDs before entering.
- Effectively prevented theft by inspecting buildings, equipment, and access points.
- Monitored CCTV security cameras.
- Authorized, verified contractors for entry through extra security measures.
- Ensured building was locked, with no trespassers, and secured at end of every shift.
TSA Officer
Department of Homeland Security
09.2021 - 07.2022
- Watch x-rays to monitor for potential security risks and threats in airport luggage.
- Perform pat-downs and bag searches, if necessary.
- Demonstrated leadership skills in standard operating procedures to a team of officers to complete security procedures properly.
- Located and confiscated property if it did not adhere to airport or boarding compliances.
- Check incoming passengers’ identifications and boarding passes to ensure proper identity.
Customer Service Representative
Zoro tools
06.2019 - 03.2021
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Explained products and benefits to potential buyers, along with any offers to sell the item.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Sterile Processing Tech/GI/Endo Tech - undefined
Midwestern Career College
Chicago, IL02.2025
Associate of Science - Biochemistry
Richard J Daley College
Chicago, IL06.2020
High School Diploma - undefined
Bogan Technical High School
Chicago, IL07.2018
Skills
- Customer Service
- Medical Terminology
- CPR
- HIPAA
- Communication
- Organizational skills
- Sterilization
- Decontamination
- Autoclave
- Infection control
- Cleaning and sterilizing endoscopic equipment
- Assist physicians during endoscopic procedures
- Reprocessing of Endoscopes
Certification
- BLS Certification American Heart Association Aug 2021 - Aug 2026
- 20 Hour Security Certification Security
- CBSPD Feb 2025 - Feb 2030
- Feb 2025 - Feb 2030 Certified Endoscope Technician (CET) Midwestern Career College
- CRCST- April 2025-April 2026
Accomplishments
- Star Scholarship to Daley College
- Ranked Top 10% of Senior class at Bogan High school ranking
Links
LinkedIn
Additional information
- Internship
- Sterile Processing Technician/ Endoscopy Technician, Ascension Resurrection Hospital, Chicago, IL
- Performing decontamination, preparation, sterilization and distribution of surgical instruments and medical equipment throughout the surgery center
- Utilizing infection control and safety practices during all phases of the process
- Maintaining records of sterilization procedures, sterilized items, equipment maintenance, and supplies
- Assisting medical and surgical staff by ensuring the availability and cleanliness of medical instruments
- Monitoring biological and chemical wash solutions for quality assurance and consistency
- Clean, disinfect, calibrate, and repair endoscopic instruments and equipment
- Set up the room for the procedure, including cleaning and sanitizing the endoscope
- Interact with physicians, nurses, and other staff to meet the needs of patients and families
Timeline
Endoscopy Technician
Surgical Solutions at Cook County Hospital
03.2025 - Current
BDC Service Representative
South Oak Dodge Chrysler Jeep Ram
09.2024 - 02.2025
Seasonal Floral Merchandiser
Stinchcomb Associates
03.2024 - 12.2024
Hospital Security/Supervisor
American Heritage Protective Services Inc.
12.2023 - 07.2024
Sales Assistant
AutoZone
12.2022 - 11.2023
Security Officer
Allied Universal
07.2022 - 11.2022
TSA Officer
Department of Homeland Security
09.2021 - 07.2022
Customer Service Representative
Zoro tools
06.2019 - 03.2021
Sterile Processing Tech/GI/Endo Tech - undefined
Midwestern Career College
Associate of Science - Biochemistry
Richard J Daley College
High School Diploma - undefined
Bogan Technical High School
Similar Profiles
EMMANUEL APPIAHEMMANUEL APPIAH
Endoscopy Technician at Surgical Solutions (Cook County Hospital)Endoscopy Technician at Surgical Solutions (Cook County Hospital)
Siddhant HardikarSiddhant Hardikar
Data Analyst, Supply Chain at Saldemar Solutions LLC - John H. Stroger, Jr. Hospital of Cook CountyData Analyst, Supply Chain at Saldemar Solutions LLC - John H. Stroger, Jr. Hospital of Cook County
Lucretia Rawles-WintersLucretia Rawles-Winters
Medical Assistant at Cook County HospitalMedical Assistant at Cook County Hospital
Nizhóní KielNizhóní Kiel
Crew Member Shift Manager at Firehouse SubsCrew Member Shift Manager at Firehouse Subs
Angel JohnsonAngel Johnson
Medical Assistant/ Medical Records/Medical Assistant Supervisor at Correctional Health IncMedical Assistant/ Medical Records/Medical Assistant Supervisor at Correctional Health Inc