Kierra Hagan
Whole Food Market
Houston,TX
7
years of professional experience
Results-driven professional with strong customer service skills. Proven ability to optimize inventory management and enhance team performance through effective training and leadership.
Work History
E-Commerce Shopper
3 Years 10 Months- Executed accurate order picking and packing to ensure timely delivery of customer purchases.
Shift Leader
5 Years- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members on customer service standards and operational efficiency.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated shift schedules, aligning staffing needs with business demand for optimal productivity.
- Resolved customer inquiries and complaints, enhancing overall satisfaction through effective communication.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Dietary Aide
1 Year 6 Months- Prepared nutritious meals following dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Provided exceptional customer service by addressing resident feedback promptly.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
Education
High School Diploma
Phlebotomy Certification
Skills
Cash handling
Problem-solving
Team leadership
Time management
Patient communication
Customer service
Cleaning and sanitizing
Timeline
E-Commerce Shopper
Whole Food Market
11.2022 - CurrentRead More
Shift Leader
Walgreens
10.2021 - 10.2026Read More
Dietary Aide
Buckner Parkway Place
11.2019 - 05.2021Read More
HASTINGS HIGH SCHOOL
High School Diploma
Read More
Oquirrh Mountain Phlebotomy School LLC
Phlebotomy Certification
Read More