Marisol Vigil
Belen
Summary
Experienced team member at Albertsons, contributing for almost two years in roles such as bagging and stocking. Known for exceptional productivity as a Grocery Sacker, consistently completing tasks quickly and efficiently. Specialized in customer service and time management, ensuring groceries are packed securely. Strong communication and teamwork skills improve customer interactions and store performance.
Overview
2
2
years of professional experience
Work History
E-Commerce Shopper
Albertsons Market
Los Lunas
12.2024 - Current
- Selected products based on customer preferences and purchase history.
- Managed online orders and ensured accurate order fulfillment.
- Communicated with team members to coordinate shopping tasks efficiently.
- Utilized inventory management systems to track stock levels accurately.
- Resolved customer inquiries regarding product availability and order status.
- Assisted in maintaining a clean and organized shopping environment.
- Adapted to changing priorities in a fast-paced e-commerce setting.
- Assisted customers with product selection, payment processing, and delivery arrangements.
- Resolved customer complaints through effective communication techniques.
- Reviewed customer feedback to identify areas of improvement for the e-commerce shopping experience.
- Processed orders in a timely manner to ensure customer satisfaction.
Grocery Sacker
Albertsons Market
Los Lunas
04.2024 - 12.2024
- Assisted customers by efficiently bagging groceries for quick checkout.
- Organized items in bags to maximize space and minimize damage.
- Communicated with cashiers to ensure smooth transaction flow.
- Maintained cleanliness of bagging area and surrounding workstation.
- Handled customer inquiries regarding products and store policies.
- Followed safety protocols for handling perishable and fragile items.
- Provided support in restocking bags and supplies as needed.
- Greeted customers and provided assistance with bagging groceries.
- Retrieved carts from returns and parking lot.
- Cleaned up spills, collected trash and swept and mopped floors.
- Offered carry out services to customers when needed, loading purchased items into their cars safely and securely.
- Assisted customers with locating specific items within the store when requested.
- Organized bags neatly in shopping carts for easy transport from store to car.
- Provided excellent customer service including answering questions about products or services offered in the store.
- Maintained cleanliness of work area throughout shift by sweeping floors, wiping down counters, and disposing of trash properly.
- Collaborated with other grocery baggers to ensure efficient checkout process during busy times.
- Assisted in stocking shelves and organizing displays of products.
Education
High School Diploma -
Pecos Cyber Academy
Pecos, NM05-2026
Skills
- Customer service and support
- Order fulfillment
- Effective communication
- Team collaboration
- Problem resolution
- Time management
- Item scanning
- Bagging efficiency
- Fragile item handling
- Cleanliness maintenance
- Spill response
- Restocking assistance
- Multitasking skills
- Performance enhancement
- Guest assistance and service
- Damage prevention strategies
- Cleaning and organization
References
References available upon request.
Timeline
E-Commerce Shopper
Albertsons Market
12.2024 - Current
Grocery Sacker
Albertsons Market
04.2024 - 12.2024
High School Diploma -
Pecos Cyber Academy