Kierra Kunz
Sandy
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Jersey Mike"s
01.2021 - Current
- Managed a diverse team of 25+ employees, fostering a positive work environment and high employee satisfaction.
- Demonstrated strong organizational and multitasking skills, maintaining high standards of cleanliness, quality and food safety compliance.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and developed 3 other employees who have become General Managers at different locations.
Shift Manager
McDonald's
04.2016 - 04.2021
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Infant Caretaker
Precious People Daycare
08.2015 - 04.2016
- Enhanced community safety through regular property inspections and timely reporting of potential hazards.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
Education
Associate of Science - Psychology
Salt Lake Community College
Salt Lake City, UT05.2021
Associate of Science - General Studies
Salt Lake Community College
Salt Lake City, UT05.2021
High School Diploma -
Kimber Academy
American Fork, UT06.2015
Skills
- Operations Oversight
- Customer Retention and Relations
- Cost Analysis and Savings
- Team Oversight
- Leadership and Team Building
- Time Management
- Staff Training/Development
- Purchasing
- Verbal and Written Communication
- Hiring and Staffing
- Product Analysis
- Labor Cost Controls
- Inventory Control
- Staff Motivation
- Employee Scheduling
- Deadline-Oriented
Certification
-Certified in QuickBooks Online
-ServSafe Certified
Timeline
General Manager
Jersey Mike"s
01.2021 - Current
Shift Manager
McDonald's
04.2016 - 04.2021
Infant Caretaker
Precious People Daycare
08.2015 - 04.2016
Associate of Science - Psychology
Salt Lake Community College
Associate of Science - General Studies
Salt Lake Community College
High School Diploma -
Kimber Academy
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