Summary
Overview
Work History
Education
Skills
Timeline
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Kierra McFadden

Alabaster

Summary

Highly motivated and driven employee seeking new challenges to enhance professional growth. Known for strong work ethic, adaptability, and exceptional interpersonal skills. Excels in both independent and team-oriented environments. Proven track record of working effectively without supervision. Able to quickly grasp new skills and concepts.

Overview

9
9
years of professional experience

Work History

Veterinary Technician, Office Manager

Easyvetclinic
12.2022 - Current
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Traveled and assisted other facilities with daily operations.(chattanooga, Murfreesboro, Alabama)

Receptionist, Optometric Technician

Americas Best Eyeglasses And Contacts
03.2022 - 12.2022
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
  • Called insurance companies to ascertain pertinent information regarding policies and payments benefits for patients.

Veterinary Technician

Chelsea Animal Hospital
08.2015 - 12.2021
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Administered medications to animals in treatment and documented changes in condition.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Handled and maintained detailed records for all controlled substances.
  • Assisted with preparation for surgeries
  • Performed bladder cytocentesis
  • Performed cat neuters.
  • Performed dental cleanings using ultrasonic scaler.

Education

Associate of Science - Radiology Technician

Jefferson State Community College
Birmingham, AL

High School Diploma -

Oak Mountain High School
Birmingham, AL
05-2017

Skills

  • Physical examination
  • Gowning and gloving procedures
  • Veterinary office administration
  • Catalase testing
  • Cytocentesis
  • Vendor engagement
  • Chart preparation
  • Insurance preauthorization
  • Customer education
  • Digital file management
  • invoice processing
  • data entry
  • inventory control
  • Appointment scheduling

Timeline

Veterinary Technician, Office Manager

Easyvetclinic
12.2022 - Current

Receptionist, Optometric Technician

Americas Best Eyeglasses And Contacts
03.2022 - 12.2022

Veterinary Technician

Chelsea Animal Hospital
08.2015 - 12.2021

Associate of Science - Radiology Technician

Jefferson State Community College

High School Diploma -

Oak Mountain High School

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Kierra McFadden