Kierra Metoyer
Stafford
Summary
I am a hardworking and dedicated employee with strong customer service, multitasking, and time management abilities. I am passionate about providing every customer with a positive and memorable experience. I recently enrolled in Smithwood Medical Institute LLC (2026) and am eager to secure an entry-level phlebotomist role to deliver exceptional patient care and support clinical support.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
Work History
Mail Clerk
Fortbend County Mail Center
Richmond
10.2022 - 10.2025
- Processed incoming and outgoing mail efficiently, ensuring timely delivery and maintaining accurate records for tracking.
- Operated postal equipment, including sorting machines and scales, to streamline mail handling and improve workflow efficiency.
- Received, sorted and organized incoming letters and packages.
COVID-19 Tester
FCTS Free Covid Testing Site
Stafford
09.2021 - 05.2022
- Conducted COVID-19 testing procedures, ensuring patient safety and compliance with health regulations at testing sites.
- Collected and processed samples accurately, contributing to timely results and effective public health responses.
- Maintained cleanliness and organization of testing areas, ensuring a safe and welcoming environment for patients.
Customer Service Representative
TTEC at home
Stafford
11.2020 - 09.2021
- Delivered exceptional customer support by resolving inquiries and issues, fostering positive experiences and loyalty.
- Handled high call volumes while maintaining professionalism, demonstrating strong multitasking and time management skills.
- Navigated through computer systems to review information and respond appropriately to callers.
Package Handler
FedEx
Missouri City
07.2018 - 06.2020
- Loaded and unloaded packages efficiently, ensuring timely processing and maintaining operational workflow throughout shifts.
- Operated scanning and sorting equipment accurately, contributing to improved package tracking and delivery accuracy.
- Maintained a clean and organized work environment, supporting safety compliance and enhancing overall team productivity.
Education
CPT - Phlebotomy Certificate
Smithwood Medical Institute LLC
Houston, TX 02.2026 - 02.2026
Stafford High School
Stafford, TXSkills
- Patient care
- Sample collections
- Testing procedure
- Time management
- Record keeping
- Team collaboration
- Client communication
- MS Office
- Excel
- PowerPoint
Timeline
CPT - Phlebotomy Certificate
Smithwood Medical Institute LLC
02.2026 - 02.2026
Mail Clerk
Fortbend County Mail Center
10.2022 - 10.2025
COVID-19 Tester
FCTS Free Covid Testing Site
09.2021 - 05.2022
Customer Service Representative
TTEC at home
11.2020 - 09.2021
Package Handler
FedEx
07.2018 - 06.2020
Stafford High School