Kelsey Burkeen
Ogden,UT
Summary
Dedicated professional with experience at Burch Creek Elementary, skilled in behavior management and effective communication. Proven ability to enhance student engagement and support special needs through calm, patient assistance. Recognized for improving operational efficiency and fostering a positive environment, while adeptly managing schedules and documentation.
Overview
6
6
years of professional experience
Work History
Mail Clerk
Select Portfolio Servicing
12.2019 - 02.2023
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
- Processed and organized incoming mail for distribution to appropriate departments.
- Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Provided exceptional customer service by courteously and professionally addressing questions or concerns from staff members regarding mail services.
Paraprofessional
Burch Creek Elementary
08.2024 - 11.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Delivery Driver
Top Flight Transport
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
Certificate - HTML, Css, Word, PowerPoint, Excel
Ogden Weber Tech College
Ogden05.2019
High School Diploma -
Fremont High School
Plain City Utah05.2018
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Calm and patient demeanor
- Data collection
- Computer skills
- Documentation
- Social skills training
- Schedule management
- Crisis intervention
Timeline
Delivery Driver
Top Flight Transport
11.2024 - Current
Paraprofessional
Burch Creek Elementary
08.2024 - 11.2024
Mail Clerk
Select Portfolio Servicing
12.2019 - 02.2023
Certificate - HTML, Css, Word, PowerPoint, Excel
Ogden Weber Tech College
High School Diploma -
Fremont High School
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