Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kierra Redd

Richmond,VA

Summary

Results-driven professional with a successful history at Overture Home Care, known for exceptional problem-solving skills and communication abilities. Improved client satisfaction by implementing innovative care solutions and fostering team collaboration. Prioritizes continuous improvement and attention to detail in every project.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mobility Driver

KIngelite Mobility
Richmond, VA
03.2024 - Current
  • Recognized by management for providing exceptional customer service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Operated a variety of machinery and tools safely and efficiently.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Checked vehicle after shift for damage.

Content Creator

Self-employeed
Richmond, VA
01.2016 - Current
  • Utilized graphic design software to create visually appealing images and infographics.
  • Created graphical illustrations to share market research insights.
  • Collaborated with social media managers to define channel content needs.
  • Monitored trends and updates in content creation tools and platforms for continuous improvement.
  • Edited images using Photoshop, Illustrator, and InDesign software.
  • Edited images using software programs such as Adobe Photoshop or Lightroom.
  • Edit raw photos using image-editing software such as Photoshop.
  • Edited artwork and graphics using Adobe Photoshop software.
  • Created graphics, animations, and other visual elements for broadcast projects.
  • Produced multimedia assets such as videos, animations, and illustrations.

ZOE HOUSE

Zoe house
Richmond, VA
10.2022 - 12.2024
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Swept and damp-mopped private stairways and hallways.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Assisted [3] residents by educating individuals on life and social skills, daily hygiene and nutrition.
  • Provided safe transportation for [3] residents to and from medical appointments.
  • Supervised group home for [3] residents with behavioral and developmental disabilities issues by motivating direction of [3 ]-member team.
  • Maintained records for resident vitals , notes, health using [Therap].
  • Established positive therapeutic relationships with residents by planning [outings]and [Physical] activities in home and community.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Obtained, recorded and reported patient vital signs for medication administration.
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Prepared [10] various medications per shift to distribute to patient orally, topically or through inhalation.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Researched medications to better understand properties and interactions with other drugs.

Data Entry-Mail Clerk Scanner

Cornerstone Staffing, Inc. Temporary Contract Position
Foxworth, TX
08.2022 - 12.2022
  • Maintained accurate records of incoming and outgoing mail to facilitate efficient tracking.
  • Coordinated bulk mailings by executing folding, stuffing, sealing, and stamping tasks.
  • Prepared and processed outgoing mail, ensuring correct postage and timely dispatch.
  • Received, sorted, and organized incoming letters and packages for streamlined distribution.
  • Operated various office equipment, including scanners and printers, as needed.
  • Reviewed data for deficiencies, corrected errors, and ensured consistent output.
  • Identified discrepancies between source documents and entered data accurately.
  • Recovered missing data and resolved inconsistencies through communication with source authors.

Certified Medical Assistant

Overture Home Care
01.2021 - 05.2022
  • Delivered home care services to seniors and individuals requiring assistance.
  • Documented client care information in agency forms and electronic records.
  • Reported observations and relevant information regarding client care.
  • Educated patients on medications, procedures, and physician instructions.
  • Contributed to formulation and evaluation of care standards.
  • Participated in development of client objectives to enhance care effectiveness.
  • Supported overall care delivery through various services.
  • Maintained professional conduct in compliance with agency policies.

Education

graduate -

North Crowley High School
9100 S Hulen St
01.2021

Skills

  • Complex Problem Solving
  • Team collaboration
  • Problem solving
  • Conflict resolution
  • Team Leadership
  • Problem Resolution
  • Time Management
  • Calm Under Pressure
  • Computer Skills
  • Good Judgment
  • Adaptability
  • Attention to detail
  • Continuous improvement
  • Written communication
  • Multitasking Abilities
  • Interpersonal skills
  • Effective communication

Certification

NHA Certified Clinical Medical Assistant AHA BLS Certified CPR & AED Certified

References

References available upon request.

Timeline

Mobility Driver

KIngelite Mobility
03.2024 - Current

ZOE HOUSE

Zoe house
10.2022 - 12.2024

Data Entry-Mail Clerk Scanner

Cornerstone Staffing, Inc. Temporary Contract Position
08.2022 - 12.2022

Certified Medical Assistant

Overture Home Care
01.2021 - 05.2022

Content Creator

Self-employeed
01.2016 - Current

graduate -

North Crowley High School

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