Tiana Chambers
Baltimore,Maryland
Summary
My objective is to acquire the knowledge and skills to contribute to your company and my surrounding community in the field of a CNA, CMT and Residential Counselor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mobility Driver
Mv Transportation Inc.
Baltimore, MD
06.2022 - Current
- Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
- Developed rapport with regular passengers by demonstrating consistent professionalism, kindness, and respect for their individual needs.
- Contributed to a positive work environment by communicating effectively with coworkers, supervisors, and other staff members.
- Reduced wait times for passengers by consistently adhering to established schedules and adjusting routes as needed.
- Assisted in training new drivers on company policies, procedures, equipment usage, and customer service expectations to maintain high-quality standards across the team.
Process Assistant
Amazon
Sparrows Point, MD
09.2019 - 06.2022
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
Time organization
11.2017 - 05.2019
- Responsibilities- mentor foster children with daily activities and through schooling
- Work with DSS to find a better and more stable program that best fits the child with learning and fostering
Private Duty
06.2015 - 05.2017
- Responsibilities were to assist my resident with daily activities
- Helped with bathing and cooking and cleaning
- Prepared them for their day and prepared them at night
- Ran errands for them when they needed their medicine and groceries
- This was a great way for me to learn how to care for my resident and how to be stable for them
Genesis Selectcare
03.2015 - 08.2016
- Responsibilities would be to care for my patients
- At Genesis I am working with my CAN doing private duty cases, escort (transporting patient to doctor appointments), and sitting jobs
- I help with daily activities throughout the day
Education
Coppin State University
Baltimore, MarylandHigh School Diploma -
Milford Mill Academy
Baltimore, Maryland01.2013
Skills
Customer Service
Problem-Solving
Time Management
Problem-solving abilities
Multitasking
Reliability
Organizational Skills
Certification
- CNA License, A00134125
- CMT License, MT0116944
Activities
- Cheerleading (2011-2013)
- Step Group called S.E.E – Self Esteem Enhancement (2009-2013)
- Lacrosse Manager (2012)
- Prestige Step Team (2013-2015)
- Elite Eagles Pep Squad (2015-current)
Timeline
Mobility Driver
Mv Transportation Inc.
06.2022 - Current
Process Assistant
Amazon
09.2019 - 06.2022
Time organization
11.2017 - 05.2019
Private Duty
06.2015 - 05.2017
Genesis Selectcare
03.2015 - 08.2016
Coppin State University
High School Diploma -
Milford Mill Academy