Summary
Overview
Work History
Education
Skills
Timeline
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Kierra Smith

Naples,FL

Summary

Tech-savvy with proven time management, customer service and multitasking abilities. Attentive to customer needs that result in a highly executed and effective solution.

Overview

9
9
years of professional experience

Work History

Sales Assistant

Verizon
Naples, FL
10.2023 - 04.2024
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Maintained cleanliness of the sales floor area at all times.
  • Conducted periodic audits of merchandise pricing accuracy.
  • Informed customers about current promotions and discounts.
  • Participated in training sessions for new employees on proper use of equipment or software applications related to sales activities.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Sales Manager

Hibbets Sports
Fayetteville, NC
08.2018 - 09.2022
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Tracked monthly sales to generate reports for business development planning.
  • Identified and developed new markets for products or services.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.

Biomedical Equipment Technician

Novasyte Health
Carlsbad, CA
08.2019 - 08.2021
  • Calibrated and monitored devices following installation.
  • Installed medical equipment after comprehensive inspection, calibration and testing.
  • Reported data for maintenance, installations and inventory assessments.
  • Repaired medical equipment after thoroughly testing to diagnose root issues.
  • Inspected malfunctioning medical equipment with test and analysis instruments.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Sales Associate

Footlocker, Footlocker
Fayetteville, NC
10.2015 - 08.2018
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Acted as initial contact in addressing customer concerns.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Worked with fellow sales team members to achieve group targets.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.

Education

Some College (No Degree) -

Fayetteville Technical Community College

Skills

  • Inventory assessments
  • Safety regulation compliance
  • Providing customer service
  • Reporting service information
  • Customer service
  • Organization
  • Supervision
  • Teambuilding
  • Display building
  • Visual Merchandising
  • Equipment testing
  • Attentive to detail
  • Network configuration

Timeline

Sales Assistant

Verizon
10.2023 - 04.2024

Biomedical Equipment Technician

Novasyte Health
08.2019 - 08.2021

Sales Manager

Hibbets Sports
08.2018 - 09.2022

Sales Associate

Footlocker, Footlocker
10.2015 - 08.2018

Some College (No Degree) -

Fayetteville Technical Community College

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Kierra Smith