Maria Klaiber
Hospitality /Educator/ Sales
Sacramento,CA
Summary
Enthusiastic housekeeper eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Sales Representative
Spectrum Graphics & Signs
Bloomfield , NJ
2017.03 - Current
- Increased sales by 10% offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Housekeeper
Kimpton Sawyer Hotel
Sacramento , Ca.
2021.09 - 2022.05
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Verified cleanliness and organization of storage areas and carts.
- Engaged with guests on room requirements and amenities to promote 100% satisfaction.
- Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.
Paraprofessional Educator
Korematsu Elementary
Davis , CA
2009.09 - 2018.03
- Provided support to help students with special needs learn and grow.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Provided support during classes, group lessons and classroom activities.
- Monitored student classroom 20 students and outdoors activities to promote student safety.
- Supported student learning objectives through personalized and small group assistance.
Education
Associate of Arts - Early Childhood Education
City College of San Francisco
San Francisco, CA09.1989
High School Diploma -
Parkway-Center City
Philadelphia, PA06.1984
Skills
- Customer Service and Assistance
- Inventory Assessments
- SWOT Analysis
- Strong Communication and Interpersonal Skills
- Engaging with Diverse Customers
- Building Customer Relationships and Loyalty
- Positive Team Player
- Safety Standards
- Guest Satisfaction
- Room and Public Space
- Sales and Promotions
Languages
English
Native or Bilingual
Spanish
Full Professional
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Housekeeper
Kimpton Sawyer Hotel
2021.09 - 2022.05
Sales Representative
Spectrum Graphics & Signs
2017.03 - Current
Paraprofessional Educator
Korematsu Elementary
2009.09 - 2018.03
Associate of Arts - Early Childhood Education
City College of San Francisco
High School Diploma -
Parkway-Center City
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