KIERRA A. TILLIS
Memphis,TN
Summary
I am seeking a company where I can use my experience to help the company meet and surpass its goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security
02.2017 - 03.2023
- Detect and report suspicious, unsafe or criminal acts at or assigned posts, which may be a threat
- Communicate with general public in a professional and effective manner
- Provide safety and security in a variety of settings
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Conducted regular patrols of key areas to spot and control security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Package Handler
Federal Express
02.2017 - 10.2022
- Process and handle packages
- Ensure quality control
- Scanning and ensuring accuracy
- Record keeping of materials
- Communicate with co-workers and clients to ensure the safe and on-time delivery of goods
- Handle physically demanding movements like pushing, pulling, bending down and lifting of packages
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Stored and secured packages in designated areas to prevent damage and theft.
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Maintained accurate records of incoming and outgoing packages and shipments for future reference.
- Built strong relationships with customers and vendors through excellent customer service.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Office Clerk, Shelby County Clerk Office
Shelby County Clerk's Office
06.2018 - 08.2018
- Record keeping of all judgments, orders and decrees for the court
- Certify and attest to any court filed documents
- Maintain all records of pleadings, motions, papers, evidence and court rulings of the court
- Receive complaints and initial pleadings in matters brought before the court
- Issue summonses and subpoenas
- Charge and receive court costs and fees in connection with court actions
- Collect and receive payments of fines and money judgments levied by the court
- Process marriage applications and issue marriage licenses
- Process new passport applications
- Collect child support payments
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited and proofread documents for accuracy and completeness.
- Created and maintained detailed records of all office activities.
Intern
Shelby County Correctional Center
06.2023 - 08.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Explored new technologies and approaches to streamline processes.
- Collaborated with senior management on new initiatives to build confidence.
- Provided project progress updates and proposed solutions to issues.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Supported with creating project marketing materials to promote services.
- Developed and maintained relationships with key internal stakeholders.
- Assisted in developing integrated marketing strategies for small businesses.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
- Maintained database systems to track and analyze operational data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Associate
Amazon
11.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Wrapped, boxed and weighed bakery department products.
Education
Bachelors Degree Criminal Justice Forensics Scienc -
Strayer University, Memphis, Tennessee
Diploma -
Northwest Prep Academy
Memphis, TN2017
Skills
- Microsoft Office
- Research
- Friendly, Positive Attitude
- Team Building
- Recordkeeping
- Remote Office Availability
- Basic Math
- Organization
- Dependable and Responsible
- Type Software Proficiency
- Data Management
- Public Speaking
- MS Office
- Multitasking Abilities
- Customer Relations
- Active Listening
- Decision-Making
- Attention to Detail
- Task Prioritization
- Data Entry
Timeline
Intern
Shelby County Correctional Center
06.2023 - 08.2023
Associate
Amazon
11.2022 - Current
Office Clerk, Shelby County Clerk Office
Shelby County Clerk's Office
06.2018 - 08.2018
Security Officer
Allied Universal Security
02.2017 - 03.2023
Package Handler
Federal Express
02.2017 - 10.2022
Bachelors Degree Criminal Justice Forensics Scienc -
Strayer University, Memphis, Tennessee
Diploma -
Northwest Prep Academy
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