Planning and Zoning Aide
Springville City Council Planning and Zoing
06.2020 - 08.2020
- I basically would file papers and whatever she needed to be done I would do.
Kiersten Charping
Clarkston,MI
Summary
Reliable Shift Leader with 5 years in customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Work History
Hostess
Konomi Japanese Steak and Sushi Bar
09.2020 - Current
- I sit customers.
Host, Food Runner, Busser
Ferus Artisan Ales
10.2021 - 03.2022
- Managed guest seating arrangements to optimize flow and enhance customer experience.
- Trained new staff on service protocols and restaurant policies, ensuring consistency in operations.
- Oversaw reservation system, maintaining accurate records and accommodating special requests efficiently.
- Collaborated with kitchen and waitstaff to ensure timely food delivery and guest satisfaction.
Key Holder
Burtons
09.2022 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Golf Service Shift Lead
TopGolf
03.2023 - Current
- Trained new staff on operational procedures and best practices to enhance productivity.
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Education
Middle/Junior High School -
Springville High School
09.2025
No Degree - Pre Recs
Gadsden State Community College
Gadsden, AL05-2025
Skills
- Listener
- I'm a good listener when it comes to directions
- Hard worker
- I work well with kids and adults
- Customer service focus
- Employee training
- Guest service
- Shift leadership
Timeline
Golf Service Shift Lead
TopGolf
03.2023 - Current
Key Holder
Burtons
09.2022 - 11.2023
Host, Food Runner, Busser
Ferus Artisan Ales
10.2021 - 03.2022
Hostess
Konomi Japanese Steak and Sushi Bar
09.2020 - Current
Planning and Zoning Aide
Springville City Council Planning and Zoing
06.2020 - 08.2020
Middle/Junior High School -
Springville High School
No Degree - Pre Recs
Gadsden State Community College
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