Kiersten Dillard

• Educated employees on specific QA standards and confirmed maintenance of standards.

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• Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
• Helped uncover and fix production problems in order to reduce overall defect rates.
• Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
• Performed thorough inspections of incoming materials and outgoing products.

• Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
• Optimized workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.
• Tracked quality issues with external customers, suppliers, and internal plant operations.
• Determined quality department standards, practices, and procedures.
• Recorded, analyzed, and distributed statistical information.
• Established and tracked quality department goals and objectives.

• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Completed daily logs detailing sanitation activities performed, issues encountered, or feedback received from the public.
• Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
• Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.