Summary
Overview
Work History
Education
Skills
Timeline
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Kiersten Etmans

Lebanon,OH

Summary

Dedicated barista with strong customer service skills, time management, and attention to detail. Committed to delivering high-quality service in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Barista

Dunkin' Donuts
Monroe, OH
09.2024 - 12.2025
  • Delivered exceptional customer service in high-volume environment.
  • Operated espresso machines and brewing equipment efficiently.
  • Maintained cleanliness and organization of workspace and equipment.
  • Trained new baristas on beverage preparation and customer interaction.

Crew Member

Tropical Smoothie Cafe
Lebanon, OH
01.2024 - 09.2024
  • Prepared and blended smoothies to meet customer preferences and specifications.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Assisted in training new crew members on operational procedures and customer service protocols.
  • Managed cash register operations, ensuring accurate transactions and excellent customer interactions.

Server

Jd Legends Concerts
Franklin, OH
04.2023 - 08.2024
  • Provided exceptional customer service in fast-paced concert environment.
  • Efficiently managed food and beverage orders to ensure timely delivery.
  • Collaborated with kitchen staff to maintain high standards of quality and presentation.
  • Trained new servers on menu offerings and service protocols.

Sales Associate

Mikes Carwash
South Lebanon, OH
03.2020 - 09.2022
  • Assisted customers with product selections, enhancing overall satisfaction and loyalty.
  • Maintained cleanliness and organization of workspace, ensuring compliance with safety standards.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Collaborated with team members to streamline carwash operations, improving service delivery times.

Education

High School Diploma -

Kings Highschool
Kings Mills, OH

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Timeline

Barista

Dunkin' Donuts
09.2024 - 12.2025

Crew Member

Tropical Smoothie Cafe
01.2024 - 09.2024

Server

Jd Legends Concerts
04.2023 - 08.2024

Sales Associate

Mikes Carwash
03.2020 - 09.2022

High School Diploma -

Kings Highschool