Kiersten Hatcher
Dahlonega,GA
Summary
Dedicated professional with proven expertise in ingredient knowledge and sanitation practices from roles at Planet Smoothie and Smoke House BBQ. Excelled in enhancing customer satisfaction and maintaining high cleanliness standards. Demonstrated exceptional time management and problem-solving abilities, contributing to a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Smoothie Maker
Planet Smoothie
05.2023 - Current
- Collaborated with team members to optimize productivity during peak hours.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
- Managed cash register transactions accurately while handling customer payments securely and efficiently.
- Contributed to a positive work environment through effective communication and teamwork with colleagues.
Restaurant Hostess
Smoke House Bbq
02.2022 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Education
No Degree - Early Childhood Special Education
University of North Georgia
Dahlonega, GA05-2028
High School Diploma -
Flowery Branch High School
Flowery Branch, GA05-2024
Skills
- Cleanliness
- Order taking
- Ingredient knowledge
- Sanitation practices
- Patience and empathy
- Problem-solving
Timeline
Smoothie Maker
Planet Smoothie
05.2023 - Current
Restaurant Hostess
Smoke House Bbq
02.2022 - 08.2022
No Degree - Early Childhood Special Education
University of North Georgia
High School Diploma -
Flowery Branch High School
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