Kiersten Keller
Waco
Summary
Dedicated retail associate with proven skills in customer service and problem-solving. Known for fostering positive relationships and driving sales through effective communication and teamwork.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Bar None Country Store
06.2025 - Current
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Maintained store cleanliness and organization, ensuring optimal presentation of merchandise.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to achieve monthly sales targets through effective communication and support.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships and repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Student Volunteer
Young-life
08.2024 - 08.2025
- Facilitated engaging group activities promoting teamwork and personal growth among youth participants.
- Assisted in organizing community outreach events to enhance program visibility and participant engagement.
- Supported lead volunteers in training new members on program guidelines and best practices.
- Collaborated with team members to develop creative curriculum materials tailored to diverse learning styles.
- Implemented safety protocols during events, ensuring a secure environment for all attendees.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
Head Hostess
Heitmiller Steakhouse
07.2024 - 03.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize seating efficiency.
- Communicated wait times clearly to guests, enhancing their experience.
- Collaborated with service staff to ensure smooth dining operations.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Handled guest inquiries and concerns, promoting satisfaction and loyalty.
- Trained new host staff on procedures and customer service standards.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Education
High School Diploma -
Bosqueville High School
Waco, TX05-2026
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer engagement
- Reliability and punctuality
- Phone etiquette with exceptional communication
- Conflict resolution
- Product merchandising
- Friendly and outgoing
- Community service
Timeline
Retail Sales Associate
Bar None Country Store
06.2025 - Current
Student Volunteer
Young-life
08.2024 - 08.2025
Head Hostess
Heitmiller Steakhouse
07.2024 - 03.2025
High School Diploma -
Bosqueville High School