Associate Implemntation Consultant
- Mentored and coached colleagues on best practices for conducting effective customer training sessions.
- Consolidated contracts, amendments, rate updates, and supporting documents into a single, cohesive reference document organized for efficient retrieval.
- Configured payer contracts for providers within FinThrive's industry-leading proprietary Contract Management system.
- Leveraged a custom Salesforce application to receive, manage, and track work assignments throughout the project lifecycle.
