Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kiersten Pangelinan

Fort Worth,TX

Summary

Experienced B-2 Crew Chief with 6 years of advanced aircraft maintenance, specializing in inspection, launch, and recovery of stealth platforms. Proven leader with a track record of mission success, including first B-2 Bomber Task Force mission with zero maintenance cancels. Former Dedicated Crew Chief with strong skills in team leadership, technical precision, and safety compliance—aligning with Lockheed Martin’s standards for quality, integrity, and performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

B-2 Craftsman/Dedicated Crew Chief/Supervisor

United States Air Force
Whiteman AFB, MO
10.2019 - Current
  • Directed and executed scheduled and unscheduled maintenance across 20 B-2 stealth aircraft, each valued at $2.2B, ensuring optimal mission readiness and aircraft integrity.
  • Inspected and validated maintenance tasks performed by journeyman technicians, ensuring strict compliance with safety-of-flight criteria and Lockheed Martin-relevant quality standards.
  • Interpreted and applied detailed technical data and maintenance manuals (TOs) to perform safe, reliable maintenance aligned with OEM and military specifications.
  • Maintained and audited aircraft maintenance records across 9 Air Force specialties, ensuring documentation accuracy in support of compliance, traceability, and airworthiness.
  • Held and sustained 6 advanced aircraft maintenance certifications, including system-specific qualifications for high-risk and mission-critical tasks.
  • Diagnosed and repaired complex mechanical, electrical, and hydraulic systems, applying advanced troubleshooting techniques to minimize downtime and support operational tempo.
  • Supervised and coordinated daily activities of up to 25 personnel, optimizing manpower utilization to meet flight schedules and mission readiness requirements.

Call Center Coordinator

Veivos
Tamuning, GU
04.2019 - 08.2019
  • Scheduled medical, vision, and dental appointments.
  • Ensure contact and insurance information updated.
  • Clarified customer issues and determined the root cause of problems to resolve service complaints, maintaining high standards of customer service.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Answered constant flow of customer calls with minimal wait times.

Food Team Member

Target
Murrieta, CA
08.2018 - 12.2018
  • Maintained a positive attitude and professionalism while dealing with customers.
  • Kept shelves stocked for customers to easily locate products.
  • Ensured shipments were stocked and/or backstocked in the correct areas.
  • Assisted customers in locating specific products.
  • Performed cashier duties as needed during store peak hours and staffing shortages.

Hostess/Server

Proa Restaurant
Tumon, GU
06.2016 - 06.2018
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Worked with a POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Trained incoming employees on the restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Scheduled reservations and managed seating arrangements.

Summer Intern/Receptionist

Cassidy's Associated Insurers
Hagatna, GU
05.2015 - 08.2015
  • Answer and direct incoming phone calls.
  • Data entry into Applied Epic.
  • Accepted payments via phone and walk-in customers.
  • Copy documents and file folders.
  • Prepare insurance packets for special presentations.

Education

Airman Leadership School
Whiteman AFB, MO
02.2023

High School Diploma -

Academy of Our Lady of Guam
Hagatna, GU
05.2016

Skills

  • Team Leadership
  • Time Management
  • Safety and Regulatory Compliance
  • Multi-Tasking
  • Problem Solving
  • Technical Proficiency
  • Communication
  • Conflict Resolution
  • Strong Work Ethic
  • Detail-Oriented

Certification

  • Auxiliary Power Unit
  • Engine Run
  • Tow Supervisor
  • Inlets & Exhaust Inspection
  • Engine Running Refuel Supervisor

References

References available upon request.

Timeline

B-2 Craftsman/Dedicated Crew Chief/Supervisor

United States Air Force
10.2019 - Current

Call Center Coordinator

Veivos
04.2019 - 08.2019

Food Team Member

Target
08.2018 - 12.2018

Hostess/Server

Proa Restaurant
06.2016 - 06.2018

Summer Intern/Receptionist

Cassidy's Associated Insurers
05.2015 - 08.2015

Airman Leadership School

High School Diploma -

Academy of Our Lady of Guam

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